Category: Health information management (HIM)

Ask for Help Print ZQM1 ZQM1 Task 1: EHR Implementation Healthcare System Applications C816 PRFA ZQM1 PreparationTask OverviewSubmissionsEvaluation Report Competencies 7035.1.1 : Health Information Systems and Business Process The graduate explains how information systems affect business processes within the healthcare industry. 7035.1.2 : Systems Development The graduate analyzes the different methods of system development for the purpose of recommending an appropriate method for a project. 7035.1.3 : Health Information Systems Management and Security The graduate analyzes the role of management in health information systems and the necessity for security and contingency plans. 7035.1.4 : Healthcare IT Support The graduate justifies the need for information technology support and ways to manage the support processes in healthcare organizations. Introduction In this task, you will identify the needs of a health information management (HIM) department transitioning from a hybrid to a fully digital record. You will need to take into consideration how this transition will affect the documentation process and the roles and responsibilities of the HIM staff. In doing so, you will create a plan for this transition so that these record issues are resolved. Scenario You are the HIM director at Anywhere Memorial Hospital where the stakeholders have gathered to discuss their system-wide electronic health record needs. They currently have an eight-year-old hybrid electronic health record (EHR) system, but they would like to transition into a fully digital record. During the initial EHR implementation, some of the legacy providers expressed their desire to keep some of the records on paper because using a computer on wheels (COW) was not an effective means of patient care. This hybrid system required full-time HIM employees to gather and scan these paper records into the system. This led to a problem of delinquent medical records because healthcare providers did not always get the records completed promptly. Delays also occurred when the document scanning system was down. Providers and healthcare professionals would not always have access to information needed in these paper records, so HIM staff would sometimes have to find the paper documentation and take it back to the patient care unit. This resulted in lost documents and misplaced patient records. Now, there is a new CEO and a new medical director who are both major supporters of a fully digital record, which would require providers to enter patient information directly into the system. This would reduce the number of paper records being scanned into the system. There would be no need for a dedicated staff to retrieve and scan documents into the system. The younger physicians are thrilled at the idea of a record that they can see in real time to provide patient care. Legacy physicians are not happy about the change but realize that change is inevitable. The medical staffing office and medical director have identified a physician champion to advocate for the record transition and collaborate with the implementation team in creating a training plan for all providers. The CEO and medical director have assured the healthcare providers that they will have scribes available to assist with clinical documentation entry into the new system. The main reason for this transition includes reducing the long turnaround times for completed medical records. This greatly affects the revenue cycle; the manual tracking of deficiencies, which is subject to human error; and the disorganization of records, which could lead to ineffective outcomes if all information is not presented. A fully digital record will automate deficiency tracking, alert staff when records are not completed on time, and keep records organized for easy access. A digital record also means that there will be no need for a policy for the destruction of paper records, which will prevent accidental deletion or overwriting of health and financial information. As the HIM director, you are responsible for working with the IT team to streamline the processes to sundown the hybrid record and implement the new digital record. During this process, you will need to take into consideration the needs of the facility and the staff, as well the events that should be included in the System Development Life Cycle (SDLC) for this project. The transition from a hybrid to digital record will no longer require staff to pick up records from the floor post discharge. Neither will staff members be required to manually assign deficiencies. Retrained staff will need a keen eye for detail in order to recognize physician deficiencies and properly route records for correction. These changes mean you will need to revise the responsibilities for the new roles associated with the new digital system. Requirements Your submission must represent your original work and understanding of the course material. Most performance assessment submissions are automatically scanned through the WGU similarity checker. Students are strongly encouraged to wait for the similarity report to generate after uploading their work and then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation. See Understanding Similarity Reports for more information. Grammarly Note: Professional Communication will be automatically assessed through Grammarly for Education in most performance assessments before a student submits work for evaluation. Students are strongly encouraged to review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more information. Microsoft Files Note: Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be collected in a pdf file and submitted separately from the main file. For more information, please see Computer System and Technology Requirements. You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course. A. Using the information in the scenario, create a plan for the transition to a fully digital record by doing the following: 1. Describe the issues with clinical documentation in the hybrid record. 2. Explain how a fully digital record will address and solve the issues caused by the hybrid record. 3. Describe how the roles of existing staff members in the HIM department will change with the transition from a hybrid record to a fully digital record. 4. Explain the revised roles and responsibilities of two health information management (HIM) professionals in the Systems Development Life Cycle (SDLC) for this implementation project. B. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized. C. Demonstrate professional communication in the content and presentation of your submission. File Restrictions File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( ) File size limit: 200 MB File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z Rubric A1:ISSUES IN THE HYBRID RECORD Not Evident The submission does not describe the issues with clinical documentation in the hybrid record in the scenario. Approaching Competence The submission does not accurately describe the issues with clinical documentation in the hybrid record in the scenario. Competent The submission accurately describes the issues with clinical documentation in the hybrid record in the scenario. A2:FULLY DIGITAL AND HYBRID RECORDS Not Evident The submission does not explain how a fully digital record will either address or solve the issues caused by the hybrid record in the scenario. Approaching Competence The submission does not accurately explain how a fully digital record will both address and solve the issues caused by the hybrid record in the scenario. Competent The submission accurately explains how a fully digital record will both address and solve the issues caused by the hybrid record in the scenario. A3:STAFFING AND THE TRANSITION TO A FULLY DIGITAL RECORD Not Evident The submission does not describe how the roles of existing staff members in the HIM department, whose job function are described in the scenario, will change with the transition from a hybrid record to a fully digital record. Approaching Competence The submission does not appropriately describe how the roles of existing staff members in the HIM department, whose job function are described in the scenario, will change with the transition from a hybrid record to a fully digital record, or the changes described are not accurate. Competent The submission appropriately describes how the roles of existing staff members in the HIM department, whose job function are described in the scenario, will change with the transition from a hybrid record to a fully digital record, and the changes described are accurate. A4:ROLES OF HIM PROFESSIONALS Not Evident The submission does not explain the revised roles or responsibilities of 2 HIM professionals in the SDLC for the implementation project described in the scenario. Approaching Competence The submission does not accurately explain the revised roles and responsibilities of 2 HIM professionals in the SDLC for the implementation project described in the scenario, or 1 or more of the explained revised roles or responsibilities are inappropriate for either of the professionals. Competent The submission accurately explains the revised roles and responsibilities of 2 HIM professionals in the SDLC for the implementation project described in the scenario, and all of the explained revised roles and responsibilities are appropriate for both professionals. B:SOURCES Not Evident The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized. Approaching Competence The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate. Competent The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available. C:PROFESSIONAL COMMUNICATION Not Evident This submission includes pervasive errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation, negatively impacting the professional quality and clarity of the writing. Specific errors have been identified by Grammarly for Education under the Correctness category. Approaching Competence This submission includes substantial errors in professional communication related to grammar, sentence fluency, contextual spelling, or punctuation. Specific errors have been identified by Grammarly for Education under the Correctness category. Competent This submission includes satisfactory use of grammar, sentence fluency, contextual spelling, and punctuation, which promote accurate interpretation and understanding.

I am including assignment instructions. (Use as many sources as needed. APA 7th Edition)

Assignment Objective

The objective of this group case study is to develop advanced analytical and strategic decision-making skills among MBA students by examining how Health Information Systems (HIS) and healthcare analytics support managerial decision-making in real-world healthcare organizations.

Students will work collaboratively to analyze an assigned Harvard Business School or Ivey Business School case, each of which presents a distinct organizational context, managerial dilemma, and set of case-specific questions related to healthcare information systems and analytics.

Assignment Scope and Expectations

Students are expected to adopt the perspective of a senior healthcare executive or strategic decision-maker. The analysis should emphasize managerial judgment, strategic reasoning, and organizational implications, rather than technical system design or implementation details.

Each group is required to:

1. Identify and clearly articulate the core managerial and decision-making challenge(s) presented in the assigned case.

2. Provide well-reasoned responses to all case-specific questions, supported by evidence from the case and relevant course concepts.

3. Critically analyze and discuss the following dimensions:

o The role of Health Information Systems and healthcare analytics in improving the quality, timeliness, and effectiveness of managerial decisions

o Key organizational, data-related, technological, and human capability barriers that limit effective HIS adoption and utilization

o The strategic implications of HIS and healthcare analytics adoption for executive decision-making, organizational performance, quality of care, and long-term sustainability

Answer the following assigned questions based on the topics from Chapter 11 and 17 from your (Health Information Management : Concepts, Principles, and Practice) book.

———————

From Chapter 11:

Q1. Why could it be difficult for an organization to respond to pulling an entire, legal medical record together for an authorized request for information?

Q2. Explain why an accurate patient registration is critical to an organization.

———————-

From Chapter 17:

Q3. List five common registration errors that affect the revenue cycle.

———————-

Please pay attention to the Assignment Grading Rubric:

• Note: Regarding Assignment 3, please incorporate “1 or more” external sources for every question answered for full points. (You may use your secondary book as an external source)
• Minimum 500 words applies to the total minimum number of words for all the questions answered within the assignment. Not necessarily minimum 500 words per question answered within assignment.
• Note: for this assignment you do not have to go over 1000 words to receive full marks. As long its over 500 words, you will receive full marks regarding word count.

Follow the discussion rubric to ensure you receive maximum points. You need to include in-text citations and list your references. Your posts should be around 500 words!

Remember, initial posts are due Wednesday, 4/8/26 @11:59 pm. Failure to post your initial post by this deadline results in a zero for the entire assignment.

• Initial post due Wednesday, 4/8/26 @11:59 pm
• Your initial post is submitted to the discussion board and uploaded to the dropbox as a Word or PDF file
• Failure to post/submit in both locations will result in a deduction of 7.5 points. The discussion will not be graded until it is submitted to the dropbox.
• Comments due Friday, 4/10/26 @11:59 pm
• Responses due Sunday, 4/12/26 @11:59 pm

Several resources have been posted to help you get started.

Discussion Prompt

An Ounce of Prevention is Worth a Pound of Cure

The following information is from the Robert Wood Johnson Foundation’s County Health Rankings (2023).

“Health behaviors are actions individuals take that affect their health. They include actions that lead to improved health, such as eating well and being physically active, and actions that increase one’s risk of disease, such as smoking, excessive alcohol intake, and risky sexual behavior.

In the United States, many of the leading causes of death and disease are attributed to unhealthy behaviors. For example, poor nutrition and low levels of physical activity are associated with higher risk of cardiovascular disease, type 2 diabetes, and obesity. Tobacco use is associated with heart disease, cancer, and poor pregnancy outcomes if the mother smokes during pregnancy. Excessive alcohol use is associated with injuries, certain types of cancers, and cirrhosis.”

Many Americans suffer from chronic conditions. Health promotion and disease prevention efforts are paramount in addressing the population’s overall health and wellness and the skyrocketing healthcare costs associated with treating chronic disease.

For this discussion, please address the following:

1. Below are five health-related behaviors that can significantly impact health outcomes and healthcare costs. Considering these health behaviors and their impact on your health and the health of those around you, how would YOU rank the behaviors in order from most important (1) to least important (5)? Using information from credible references, explain your reasons for your ranking.

• Tobacco use
• Alcohol use
• Wearing a seat belt
• Eating healthy
• Physical activity

1. Discuss the possible costs to our healthcare system associated with these five behaviors over time. Use data and statistics to highlight possible health implications and outcomes. After reviewing the data, did the information change your ranking? Why or why not?
2. Next, list at least one law, rule, or policy currently in place related to each health behavior to mitigate and control the adverse outcomes or to promote and enhance the outcomes of these behaviors. Discuss why they are examples of prevention interventions.

project requirements are attached

In addition to following the instructors project requirements exactly, ensure that the paper explicitly reflects the following course-aligned expectations:

Frame the study around managerial and strategic decision-making in healthcare organizations, consistent with the course emphasis on the strategic role of Health Information Systems.

Demonstrate clear understanding of Health Information Systems and health informatics, including how Electronic Health Records (EHRs) and related HIS applications support clinical operations, administrative processes, and analytics-driven management.

Apply healthcare data management and analytics approaches as required in the course, including:

o Descriptive analytics to analyze historical healthcare data and operational performance.

o Predictive and/or pattern analytics to support evidence-based managerial decisions.

Explicitly analyze HIS implementation challenges, success factors, and governance requirements, reflecting course content on HIS planning, adoption, integration, and policy considerations.

Evaluate the strategic impact of HIS and healthcare analytics on organizational performance, process efficiency, quality of care, and long-term sustainability, in line with course learning outcomes.

Translate analytical findings into managerial and practical implications relevant to healthcare executives, clinicians, and HIS stakeholders, demonstrating applied understanding rather than theoretical discussion.

Include a comparative perspective on HIS adoption and analytics use between North America (United States and Canada) and the United Arab Emirates (UAE), using the comparison to highlight differences in system maturity, governance, and managerial decision-making contexts.

Maintain professional, structured academic communication that reflects leadership, teamwork, and collaboration, as expected in MBA-level coursework.

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Type a 1-2 page report discussing how professionalism can improve or destroy a work office? Give three examples of how a Manager could destroy the morale of their staff.

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• Choose a health disparity (from your own experience, your community, or a provided case study).
• Use key terms and concepts from the readings and videos to analyze the causes and possible solutions for this disparity.
• Be sure to reference specific ideas and vocabulary from the core materials.

1. Interactive Element (Optional, but encouraged):
2. To make the discussion more engaging and help you think critically, you may choose to add an interactive component to your post. Here are some ways you can do this:

• Role-play: Write your post from the perspective of a public health professional, policymaker, or community member. Explain how you would address the health disparity from that viewpoint.
• Mapping exercise: Create or describe a simple map or diagram showing how social determinants (like housing, education, or transportation) connect to the health disparity you chose.
• Policy debate: Briefly argue for or against a specific policy that affects your chosen health disparity, using evidence from the readings.