Category: Healthcare

Overview Imagine that you have been appointed the director of health at the Kaluyu Memorial Hospital in Nairobi, Kenyaa for-profit hospital. The facility is also a referral hospital and receives severe cases of accidents and chronic and communicable diseases, and it houses an HIV/AIDS ward. As you settle into your position, you realize that the employees always act scared as they approach their superiors. Some of the employees deliver files and leave your office in a hurry. As you make your routine departmental visits, you observe tension among the nurses and doctors, and there is a sentiment that the nurses tend to do the majority of the work within patient care but the doctors get all the credit. You notice that the employees are always looking forward to the end of their shifts when they can go home. You notice that some of the doctors come back to work wearing the same unwashed clothes as the previous day. Too many employees are calling in sick, and many of them give weak reasons for their tardiness. There is also a sense that doctors and nurses dominate other employees in similar positions. In meetings and conference calls, some employees are quiet and never participate. You notice that people with families tend to gather and talk quietly on breaks. The new mothers working for the hospital have to use bathrooms to pump breast milk for their infants, and the refrigerators do not work well. Looking at the financial statements of the hospital, you realize that the hospital’s expenses are higher than the industry standard, and it incurs losses year after year. Note: You may create or make all necessary assumptions needed for the completion of this assignment. Preparation As part of your preparation for this assignment, please read the following: The Future of Healthcare Leadership Links to an external site.. Herzberg’s Two-Factor Theory (And Job Enrichment). Achievement Motivation Theory. (Includes information on McClelland’s theory on acquired motives.) Maslow’s Hierarchy of Basic Needs. Requirements Write a 4-6 page paper in which you: Assess the major demotivational factors at Kaluyu Memorial Hospital. Evaluate the level of impact that the identified factors could have on specific areas of service and business if the administration does not address the situation. Support your response with at least two examples of the potential negative impact of the identified demotivational factors on the hospital. Read the overviews of the three major motivational theories (Maslow’s hierarchy of needs, Herzberg’s two-factor theory, and McClelland’s acquired needs theory). Choose the theory that you think best fits this scenario and defend that choice with two examples. Outline a communication system that will have the greatest impact on improving employee motivation, and specify the major reasons why your system will positively impact employee behaviors. Use at least four quality sources to support your writing. Choose sources that are credible, relevant, and appropriate. Cite each source listed on your source page at least one time within your assignment. Use the Strayer University Online Library to find four recent quality academic resources that are current (within the last five years) for this assignment. This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the Library site for all support. Check with your professor for any additional instructions. The specific course learning outcome associated with this assignment is: Formulate a communication system for improving employee motivation that is based on a model of motivation.

#1 write a 4-5 page paper, not including appendices, on leading vs. managing. Include the following items in your paper: a. Describe your past experience with leadership, either as a leader or your experience with employers. b. Describe a really bad example of leadership. c. What is the difference between a leader and a manager? d. What makes an effective leader? Leading vs. Managing: Understanding the Difference and the Importance of Effective Leadership Leadership and management are two things that people often think are the thing in companies.. They are actually very different. Both leadership and management are important if a company wants to do. They need kinds of skills and ways of thinking. I have had experiences with supervisors and leaders in the past. What I have seen is that good leadership can make people want to work and be excited about their jobs. On the hand bad leadership can make people feel frustrated and unhappy with their work. Leadership is really important because it can make a difference in how people feel about their jobs. Leadership and management are not the thing and companies need to understand the difference, between leadership and management. I want to talk about my experience with leadership. Leadership is something that I have learned a lot about. This is because I have seen what happens when leadership is not done well. For example I have seen a person in charge who was not a leader. This person was more of a manager than a leader. There is a difference between a leader and a manager. A leader is someone who inspires people to do things. A manager is someone who just tells people what to do. I think that to be a leader you need to have certain qualities. Leadership is, about being a leader and that is what I want to explore. I will talk about what makes a leader effective using my experience with leadership. Personal Experience With Leadership I have learned a lot about leadership by watching supervisors and managers at school and at work in places that deal with healthcare. My experience with leadership is mostly from seeing how they do things. I have had bosses who were really helpful and wanted to see their employees do well. These bosses told us what they expected from us they wanted us to work together as a team and we could talk to them if we had a problem. When I worked with leaders like this I wanted to do a job because I knew they cared about what I did and said thank you when I did something well. Leadership, like this makes me feel happy to go to work and do my best. I have had chances to be in charge of things like helping my classmates with their work putting together group projects or helping out new coworkers. When I did these things I found out that being a leader is not about being in charge it is about taking care of things. I had to make sure people understood me listen to what they had to say and make sure everyone felt like they were part of the team. My experiences with leadership have taught me that I need to be patient care about what others feel and take responsibility for what I do. Leadership is about taking care of things. I have learned that from my experiences, as a leader. My experiences have taught me that good leaders make a difference. They help people work better and feel happier about their jobs. When leaders really care about their team members the team members are more likely to work and try to achieve the same things. Effective leadership is very important because it helps people do their jobs well and it also helps them get along with each other. Leadership like this is what makes people want to work towards the same goals, which is really what teamwork is all, about and that is why effective leadership is so important. A Bad Example of Leadership I had a bad experience with a supervisor. This supervisor did not communicate with us well. They just liked to tell people what to do because they were in charge. The supervisor ever listened to what we had to say. They would make decisions without telling us why they made those decisions. When we made mistakes the supervisor would criticize us in front of everyone. They did not help us learn from our mistakes. This made a lot of people feel scared and nervous at work. The supervisor should have given us feedback instead of yelling at us. This would have made things better for the staff. Leadership, like this is not good. The supervisor was an example of leadership. This leader was not fair to everyone. They gave some employees schedules and opportunities than others. They did not care about what other employees were doing. Because of this people did not want to work and they felt bad about themselves. The leader did not help the team work well. This leader made people angry. They did not want to work hard. A lot of employees left their jobs because of this. Teamwork and morale suffered because of the way this leader treated the team. The leader made the employees feel like they were not important. This leader was bad, for the team. It made people want to quit. I learned a lot from this experience. It showed me that bad leaders can really hurt an organization. When leaders do not talk to their employees do not treat them with respect or do not help them it is bad, for the employees and the organization. Poor leadership is a problem because it can damage the organization from the inside. Leaders who fail to communicate show respect. Support their employees are not doing their job properly. This experience taught me that poor leadership is something that can really affect an organization. Difference Between a Leader and a Manager Leadership and management are not the thing. Management is about getting things done. A manager makes sure that work is done on time. They do this by planning what needs to be done organizing the work and making sure everything runs smoothly. Managers think about things like schedules and rules. They want to make sure that the work is done correctly and that it is done on time. They also want to meet the goals that they need to meet in the term. The reason managers can tell people what to do is because of the job they have in the company. Leadership and management are related,. Leadership is different, from management. Management is a part of what managers do every day. Managers use their management skills to get things done. A leader is someone who helps people do their work. They do this by showing them what they want to achieve and helping them feel excited about it. Leaders also want the people they work with to learn and get better at what they do. You do not have to be a boss to be a leader because a leader is really someone who helps others and shows them the way and anyone can do that no matter what their job is. Leadership is about helping people grow and be their best and a leader can be found in any position, not the people, in charge. Managers make sure everything is done correctly. Leaders make sure the company is doing the things. The successful companies have people who can do both jobs. These people can manage tasks. Also lead the people who work for the company. They balance managing tasks and leading people, which’s very important for the company to be successful. The company needs people who can manage tasks and lead people at the time this is what leaders and managers do. Leaders and managers are very important, for the company. So what makes a leader really good at their job? A good leader is someone who can make decisions and help the people they work with to do their best work. They have to be able to talk to people and understand what they need. The leader has to be honest and fair. They have to be able to make plans and help the team work together to achieve the goals of the team. A good leader is also someone who can listen to the people they work with and help them when they need it. This is what makes a leader. An effective leader is someone who can do all of these things and help the team to be successful. They are good at working with people and helping them to do their work. This is the key to being a leader. An effective leader is someone who’s good, at leading the team and helping them to achieve the goals of the team. A good leader has a lot of qualities. First of all the leader needs to be able to communicate. The leader must be able to tell people what they want them to do listen to what they have to say and give them feedback. When a leader communicates openly it helps people trust them. It can stop misunderstandings from happening. A good leader is someone who can communicate well. This is very important, for leadership. Leaders who are really good at their job are able to understand how their employees feel. They know how to deal with people. They care about what their employees are going through. When leaders take the time to see things from the employees point of view they can help their team out. Make the workplace a happy place to be. Employees who feel like they are treated fairly and listened to will work and really want to do a good job. Effective leaders make sure their employees feel this way which’s important for the employees and the team, as a whole and this is what effective leaders do to make their team happy and successful. Third integrity is really important for leaders. Leaders who are honest and fair and who always do what they say they will do are trusted by their team. When leaders have integrity people trust them. This makes the relationships, between them stronger. This means that employees will want to do what the leaders say because they respect them not just because they are scared of them. Integrity is a part of being a good leader. Leaders do what they want their team to do. They show the behavior they want to see in others. Effective leaders take responsibility for what they do. They are responsible, for their actions. Leaders are dedicated to their work. They do their job in a professional way. This helps their team want to do a job too. Effective leaders inspire their team to work and do their best. Leadership and management are not the thing but they are both very important for an organization to do well. From what I have seen leadership is not about being in charge or having a certain job title. Leadership is really about helping other people want to do their work. It is about supporting people and motivating them to do a job. If someone is not a leader it can make people unhappy and not want to work hard.. If someone is a good leader it helps people trust each other and work together as a team. They can also help the organization grow. So it is very important to know what makes a leader and to learn how to be a good leader, especially in jobs like healthcare where people are working with other people all the time. Leadership is important, in these kinds of jobs. As I move forward in my career, I hope to apply these leadership principles to positively impact those I work with and serve. #2 reflective journal Reflective Journal: Leading vs. Managing This journal reflection really helped me see the difference between leading and managing. I now know why both are so important in the workplace in healthcare settings. Before I learned about leadership concepts I thought leaders and managers were much the same thing. This is because both leaders and managers give directions and oversee work. Now I get it. Leadership is more about people like the healthcare team. Managing is more about tasks and processes like getting things done on time. This journal reflection made me think about my experiences with leadership and management in healthcare settings. I understand now that leadership and management are not the thing even though they are related. Leadership is about working with people like the nurses and doctors to make sure they are doing their work. Management is, about making sure things run smoothly like managing patient records and schedules. I have had bad supervisors in the past. The good ones were great leaders. They told me what I needed to do. They treated me like I was important. When things got tough they helped me out. This made me want to work harder because I felt like they cared about me. The bad supervisors were not good leaders. They just wanted to be in charge. Did not listen to what I had to say. This made me feel stressed and confused. I did not want to work hard because I did not feel like they valued me. Leadership is really important because it can make or break how people feel about their jobs. The leaders who are good at their jobs make people want to work and do a good job. The leaders who are not good at their jobs make people not want to work and they do not do a very good job. Leadership is like being a boss. It is also, about being a good person and caring about the people who work for you. I learned something about myself and that is what makes a leader different from a manager. A manager makes sure people do their work on time by following rules and schedules.. A leader is someone who shows others what to do by being a good example helping them get better and being someone they can trust. Managers are important because they help keep everything organized.. Leaders are important because they motivate people and help them do their best work for a long time. The people who are really good, at their jobs are the ones who can be both a manager and a leader. Overall, this journal reinforced the importance of effective leadership in any organization. Strong leaders communicate well, show empathy, and lead by example. As I continue my education and prepare for a career in healthcare, I hope to apply these leadership qualities in my future roles. Understanding the difference between leading and managing will help me become a more effective team member and a better leader in the future.

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Title: Among community-dwelling adults aged 65, is lower digital literacy associated with a higher likelihood of scam victimisation?

The proposal should contain the following aspects:

1. Abstract of the study

2. Background of the study

3. Research questions and rationale

4. Literature review and research gap

5. Research objectives and hypothesis (if appropriate)

6. Methods (design, sample, sampling methods, measures, data collection methods, intervention/treatment if any, data analysis plan).

7. Expected outcomes and limitations

8. Significance of the study

9. Ethical consideration

Written proposal requirements: All proposals must adhere to APA citation style with a proper title page, running head, page numbers, double line spacing, and 12 pt font size.

Assignment:

Part of understanding Ethical Principles is also being able to self-evaluate our own experiences!

1. State a moral dilemma you have PERSONALLY ENCOUNTERED in the past, clearly indicating the nature of moral issue (s) involved, and the actions you have taken then to resolve it.
2. Explain the moral reasoning for those actions and any specific values & attitudes that may have affected your moral dilemma/decision.
3. What were the results?
4. Were you able to resolve the issue(s) in a morally satisfactory manner?
5. In reconsidering the case today, would you approach this particular dilemma in the same manner as in the past, or would you handle it differently? Why or why not?

Some general subject areas may include lying, cheating, breaking promises, stealing, human rights violation, racial and social discrimination, employment discrimination, sexual harassment, and truth telling. These topics are only some examples, but you may propose any topic that has a bearing on your moral awareness. Yet please note that you should not adopt a story from elsewhere; but it should be drawn from your own personal experience.

please see attached instructions and follow all guidelines including staying within 2-3 pages

please see attached instructions. please follow page limits as well

respond to the below by In the response post, include the following:

• Provide feedback to your classmate for any questions they had about their selected job.
• Discuss the job posting link provided by your classmate. Discuss information that stands out to you, positively or negatively

A Clinic Manager is an interesting career role. A Clinic Manager oversees the day-to-day operations of a medical clinic, staff scheduling, administrative tasks, and ensures quality patient care delivery. Managers work closely with physicians, nurses, and other healthcare professionals to keep the clinic running efficiently while ensuring compliance with healthcare regulations and standards and promoting a safe work environment for employees.

The combination of leadership, patient engagement, and collaboration with other departments is what caught my attention regarding this position. Unlike entry level clinical roles, a Clinic Manager must bridge communication between clinical teams, administrative staff, and senior leadership, which requires strong interpersonal and problem-solving skills. Improving workflows, patient experiences, and operational efficiency all are key aspects of this job title and necessary for quality healthcare delivery.

This career path is a good option to consider as I hope to obtain a bachelor’s degree in healthcare administration to pursue a leadership role in the healthcare industry. This position also combines my interest in healthcare systems along with my desire to make a positive impact on patient experiences without providing direct clinical care; furthermore, it is my desire to exemplify what a great leader should be. I enjoy working with diverse teams, being a role model, and solving organizational challenges, and this role would allow me to support providers, patients, and staff in meaningful ways.

Some questions I have about this field include: How does Clinic Management differ in smaller outpatient practices versus larger multi-site organizations? and what additional certifications or education tend to make applicants more qualified for these roles? Upon my research, I found a job posting for: Clinic Manager Specialty Clinics, Watertown, WI:

This position seems like a great fit for someone interested in healthcare leadership and teamwork, and it aligns with my strengths in communication and organization.

respond to the below by In the response post, include the following:

• Provide feedback to your classmate for any questions they had about their selected job.
• Discuss the job posting link provided by your classmate. Discuss information that stands out to you, positively or negatively.

The role of Reimbursement Manager intrigued me the most because it ties into my current position. The role of reimbursement manager allows you to work in healthcare without being in a physical clinic or hospital. The role of reimbursement manager is to use medical records information to facilitate payments from a health insurer, Medicare provider, or government-run healthcare program. It also stuck out because I currently work in clearance processing and do some of the reimbursement duties daily but on a smaller scale.

I currently have an associate degree in business management so upon completion of my bachelors degree in healthcare administration. I plan to pursue a position in upper management within my company. Pursuing a position as an Eligibility Supervisor or Dedicated Client Service Partner. I have been working within the Cigna group for almost 3 years, and I have worked on the prior authorization team and currently claims processing. The skills from my positions allow me to navigate multiple processing systems and use my knowledge of medical terminology as well as act as a liaison between the patient, doctors and insurance providers. I have over 10 years in customer service. Which helps me understand the needs of patients and partners to effectively come up with solutions to issues as they arise.

One question I have about the role is would it allow me to still be fully remote as I know most positions are now requiring some form of travel. As well as the reimbursement manager is a leadership role the average size of your team considering we work more hands with the insurance providers and the doctors and the patient load.

This position allows me to not only still work with patients but allows me to expand my skill set within the specialty medication and pharmaceutical market. While keeping me on the administrative side of healthcare which aligns with current career aspirations .