For Milestone Two, you will submit a paper stating your organizations position on the specific legislation selected for your final project. Make sure to state your role in your organization.

Organization– neighborWorks Housing solutions https://nhsmass.org/

Role– Housing Counselor

Specifically, the following critical elements must be addressed:

1. Your Position. In this section, you will lay out your organizations position on the specific legislation being considered. It should be evident from your analysis that you have reviewed a full copy of the legislation and have researched the related issues and debate. Specifically, you should address the following points:
2. Is your organization for or against the legislation? Why? Your answer should analyze the advantages and disadvantages of the legislation in terms of potential effectiveness, cost, public acceptance, and political feasibility. In other words, how might economic, social, or political factors (including other legislation) help or hinder the policys implementation and effectiveness? What specific concerns does your organization have?
3. How might cultural, socioeconomic, and other diversity issues impact the quality and equity of services provided under the selected legislation? What concerns does your organization have? Provide examples to support your position.
4. What legal or ethical matters related to the legislation is your organization concerned about, if any? Explain your answer and provide examples, if appropriate.
5. Based on your analysis, how could the legislation in question be redesigned to better address the needs of intended beneficiaries? Be sure to address the following points and provide evidence to support your recommendations.
6. How could the legislation better address diversity in meeting the needs of intended beneficiaries?
7. How could it better address legal or ethical concerns in meeting beneficiaries needs? If there are no concerns specific to this legislation, make suggestions for how the legislation might help prevent legal or ethical concerns in future policies. Support your suggestions with evidence.
8. What other changes to the legislation would make it more effective in serving intended beneficiaries? Consider the cost, public acceptance, and political feasibility issues you identified above in making your suggestions.
9. Be sure to use language and communication strategies appropriate for political or organizational leaders in explaining your organizations position and recommendations. Remember the goal is to convince your audience that your analysis is credible without burdening them with undue detail.

What to Submit

Milestone Two must be two to three pages in length (plus a cover page and references) and must be written in APA format. Use double spacing, 12-point Times New Roman font, one-inch margins, and at least three references cited in APA format

Part 1:

Discussion Prompt:

Nonverbal communication, self-awareness, expressing emotions, building relationships, and resolving conflict are all affected by your interpersonal communication (how you talk to yourself) and interpersonal communication (how you talk to others). Think about your most recent conversation at work. How did these elements affect the success or failure your communication exchange?

Peer Reply Guidance:

Be sure to respond to at least two peers with substantive paragraphs by the due date.

This discussion aligns with the following:

Rubrics

• BSB Discussion Board Rubric

reply to:

El Hadj Diop posted Feb 10, 2026 8:19 AM

In a recent conversation at work, I had to address a recurring issue regarding a missed project deadline with a direct teammate. Before the meeting began, I consciously engaged in intrapersonal communication, which is the internal dialogue we have with ourselves. This was a vital step in developing the self-awareness necessary to manage my own frustrations. I recognized that if I entered the room feeling purely accusatory, the communication exchange would likely fail due to a defensive reaction from my colleague. By “talking to myself” first, I shifted my internal narrative from one of blame to one of curiosity and support. This mental preparation allowed me to prioritize building the relationship over winning an argument, ensuring that the foundation of our interpersonal exchange was rooted in mutual respect rather than hostility.

The Execution: Nonverbal Cues and Expressing Emotions

Once the actual conversation commenced, nonverbal communication became the most influential factor in the exchange’s success. I was mindful of my “silent language,” ensuring that my posture remained open and my eye contact was steady but not aggressive. Research suggests that nonverbal cues often carry more weight than the actual words spoken, and in this high-stakes scenario, my calm demeanor helped de-escalate my teammate’s visible anxiety. When expressing emotions, I used “I” statements to convey my concerns about our collective progress. For instance, instead of saying “You are making us late,” I stated, “I feel concerned about our timeline because I value the quality of our output.” This approach to interpersonal communication allowed us to focus on resolving conflict constructively. Because my nonverbal signals matched my verbal transparency, the teammate felt safe enough to explain the bottlenecks they were facing. Ultimately, the alignment of my intrapersonal thoughts and interpersonal actions transformed a potential failure into a successful strategy for future collaboration.

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Eric Konnight posted Feb 10, 2026 4:54 PM

In my most recent conversation at work, nonverbal communication, self-awareness, emotional expression, relationship-building, and conflict management all played important roles in determining the success of the interaction. My nonverbal communication, including eye contact, posture, facial expressions, and tone of voice, helped reinforce that I was engaged, respectful, and open to discussion. Maintaining calm body language and a steady tone helped prevent the conversation from becoming tense, even when the topic required problem-solving or clarification.

Self-awareness was especially important during this exchange. Internally, I paid close attention to how I was talking to myself and managing my emotions throughout the conversation. By recognizing feelings of stress or frustration early, I was able to regulate my responses instead of reacting impulsively. This internal dialogue helped me remain professional, patient, and focused on finding solutions rather than expressing frustration.

Expressing emotions appropriately also contributed to the success of the communication. Instead of suppressing my feelings or becoming defensive, I communicated my concerns respectfully and clearly. This allowed the other person to better understand my perspective without feeling attacked or misunderstood. Building and maintaining the relationship was another key factor. Because there was already a foundation of mutual respect and trust, the conversation felt more collaborative than confrontational.

Finally, effective conflict resolution skills helped guide the interaction toward a positive outcome. Rather than assigning blame, I focused on shared goals, compromise, and constructive solutions. By actively listening and acknowledging the other persons point of view, we were able to reach an understanding. Overall, this experience reinforced how intentional interpersonal communication directly influences workplace effectiveness, professionalism, teamwork, and long-term collaboration.

Part 2:

Create a Johari Window for each of the following individuals: your supervisor, a co-worker, an adult family member, and a young family member (17 years old or younger). Useas a resource.

Note: You may substitute individuals of these do not apply to you. For example, if you have no co-workers you may include a client or business partner or a business contact. If a substitution is made please include their title or relationship.

Submission Instructions:

Steps:

1. Read Chapter 3: Begin by thoroughly reading Chapter 3 of Fujishins book, focusing on the concepts of verbal communication and the Johari Window model.
2. Understand the Johari Window: Familiarize yourself with the four quadrants of the Johari Window:

• Open Area: Known to self and others.
• Blind Area: Known to others but not to self.
• Hidden Area: Known to self but not to others.
• Unknown Area: Unknown to both self and others.

1. Select Individuals: Choose one person from each category: supervisor, co-worker, adult family member, and young family member.
2. Gather Information: Reflect on your interactions with each individual. Consider their communication style, behaviors, and any feedback youve received or observed.
3. Construct the Johari Windows and label each area:

• Open Area: List traits and behaviors known to both you and the individual.
• Blind Area: Identify traits and behaviors that others might see in the individual but they might not recognize in themselves.
• Hidden Area: Note traits and behaviors that the individual knows about themselves but keeps hidden from others.
• Unknown Area: Speculate on traits and behaviors that neither you nor the individual might be aware of.

1. Clearly label each area by category for each Johari Window: supervisor, co-worker, adult family member and young family member.
2. You should have a total 4 separate Johari Window’s. Each should have 4 Windows labelled: Open Area, Blind Area, Hidden Area and Unknown Area.

Additional Instructions:

1. Construct your Johari Window using Microsoft Word or Microsoft PowerPoint. Or, you can hand draw, take a photo and submit it as a PDF or JPEG.
2. Each box of the Johari Window should be clearly labelled.

• With Name of Area
• With Title of selected person in parentheses ( )

For example under Open Area in parentheses put the person selected (supervisor, etc.) do not include personal names.

Analysis Instructions:

1. Write Your Analysis:
2. Prepare a 200-word response for each of the following questions:

• What are your initial perceptions of the windows? What do they tell you about yourself and how you communicate?
• What would you change in each of these windows? If you would not change anything, please explain why.
• Are they equally or more open with you? How would you like these relationships to evolve over time?
• What have you gained from this exercise and what will you do differently moving forward?

1. Analysis should be submitted in APA, 7th edition format. (Title Page, Proper paragraph formatting, and Reference Page) using Microsoft Word.
2. Cite Your Source: Ensure you properly cite Fujishins book in your assignment.
3. Must include at least one reference/source.
4. Save your analysis as your First Name Last Name – Window. For example: the file name would be: Erica Willis – Window
5. Remember to submit your Johari Window & your Analysis. You may either submit them as two separate files/documents or have your Johari Window on the very last page of your written analysis. Use creative elements; your Johari Window can include creativity by using appropriate creative elements – additional clipart or changing the font color or size to make it more appealing.

• Be sure to review the following prior to submitting your assignment:
• Assignment Rubric
• If you do not see the rubric, in the blue horizontal navigation bar select Course Tools, then Assignments. Select the appropriate assignment, and the rubric will be located near the bottom of the page.

This assignment aligns with the following:

Resources & Supports

• You have free access as an APUS student. Sign in with your MyCampus Email credentials.
• : Watch this 3-minute video if you need guidance on submitting your assignment.

Please write about HR in law enforcement experiencing burnout or something related to that situation.

Please write about my research topic I provided

Please write about the paper proposal I provided.

Watch the

for help getting started on this assignment.

Introduction

Using your approved company, apply Kotter’s eight steps of change management to an HR situation you have selected for change. You will address all eight of the Kotter steps, developing an action plan for each step.

Instructions

Develop a short-form video that is no more than 5 minutes and includes a one-page summary of your video or write a 4-6-page paper in which you:

1. Ascertain how each of the steps applies to your specific organization.
2. Develop a strategy that illustrates how you would address each of the eight stages of change:

• Establishing a sense of urgency.
• Creating a coalition.
• Developing vision and strategy.
• Communicating the vision.
• Empowering broad-based action.
• Generating short-term wins.
• Consolidating gains and producing more change.
• Anchoring new approaches into the culture.

1. Use at least four quality academic resources in this assignment.

• Note: Wikipedia and other similar Websites do not qualify as academic resources.

Collective Bargaining Agreement[WLOs: 2, 3] [CLOs: 1, 2, 3]

Prior to beginning work on this assignment, read Chapter 13 and review

and

.

In your paper, you will assume the role of an employee union representative tasked to draft a CBA based on the initial negotiation with the employer. The employer is an athletic organization.

• Evaluate which, if any, issues should be permissive versus mandatory within a CBA.
• Compare and contrast why the issues should be permissive versus mandatory.
• Explain whether public employees should have the right to organize and strike. Provide a rationale for your statements.
• Assume that the current CBA will expire in six months. Based on your research,
• Analyze key issues that should be included in the new CBA.
• Construct terms for each mandatory subject of bargaining (i.e., hours, wages, terms, and conditions of employment).
• Design a grievance procedure and policy within the CBA for each party to follow if disputes arise under the CBA.

The Collective Bargaining Agreement paper

• must be four to five double-spaced pages in length (not including title and references pages and formatted according to
• as outlined in the Writing Centers
• resource.
• must include a separate title page with the following in title case:
• title of paper in bold font
• Space should appear between the title and the rest of the information on the title page.
• students name
• name of institution (The University of Arizona Global Campus)
• course name and number
• instructors name
• due date
• must utilize academic voice. See the
• resource for additional guidance.
• must include an introduction and conclusion paragraph.
• Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
• For assistance on writing
• and
• , refer to the Writing Center resources.
• must use at least four scholarly sources in addition to the course text.
• The
• table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source.
• To assist you in completing the research required for this assignment, view
• tutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
• must document any information used from sources in APA Style as outlined in the Writing Centers
• guide.
• must include a separate references page that is formatted according to APA Style as outlined in the Writing Center.

A. After reading the blog Acknowledging Our Pain answer the following questions

1. Discuss your thoughts on the reading on Acknowledging Our Pain or “Understanding Ourselves” that you could relate to. Discuss what resonated with you as an individual or as a future human services worker. Be sure to relate this back to your internship experience.

2. Self-awareness is an important part of being a good social worker. Do you believe that a human services worker should participate in their own therapy? Discuss why or why not.

B. Discuss your thoughts about your internship return process. How are you feeling? What goals do you have for this semester- things you want to learn or do? If you are concerned about anything, what challenges or positive things do you anticipate and what steps will you take to prevent/resolve any challenges?

Competencies

In this project, you will demonstrate your mastery of the following competencies:

• Use common practices to recruit diverse talent
• Recommend policies and practices to promote employee retention and motivation

Scenario

You are an HR specialist for a company that manufactures shoes. Recently, you noticed the turnover has increased, specifically with newly hired production associates working less than 60 days. You designed an exit survey for those who recently resigned and have received 100 responses so far.

• Based on this feedback, you are asked to recommend changes to the recruiting and selection process.
• You are also asked to ensure the organization is attracting talent from a diverse pool of candidates.

The Production Associate position has not historically attracted talent from various diverse backgrounds.

• Production associates can be trained on the equipment if they have not operated the machines before.
• Associates use measuring tools but are not writing extensively or performing complex mathematical calculations.
• Although the role requires long periods of standing, some roles are performed seated. Employees usually rotate through these stations for four hours at a time.
• The company prides itself on crafting very light shoes; as such, the typical lifting weight is 25 pounds at the most.
• Production associates receive training to advance to the Production Associate II position or into lead roles.

Consider this information in conjunction with the desire to attract a more diverse talent pool and the exit survey results when making edits to the job description.

The job description and job advertisement (job posting) need to address both the turnover concerns and the attraction of diverse talent. Once you attract talent, the team will need some guidance on interviewing for selection of talent.

Furthermore, to provide a great employee experience, you will need to develop onboarding and orientation guidance that will help the department managers retain and motivate the newly hired talent.

Directions

For this project, you will be using Milestone One data and information and building upon it to develop a recruitment and retention package for a management tool. Based on feedback from your instructor, update the work you submitted for Milestone One to incorporate into this project. Add your Milestone One updated information to the following:

For talent assessment, develop (A) two interview questions that will be included in the screening process to help ensure a strong match, and, for each, (B) explain how each question will determine whether a candidate is a match. Finally, draft a memo to the department manager, including reasons for turnover issues and new steps of the onboarding and orientation process, who will implement the recommended steps, an explanation for changes, and the turnover challenges being addressed.

Specifically, you must address the following rubric criteria:

1. Turnover Analysis
2. Analyze exit interview data to determine turnover reasons.
3. Create a graph to show aspects of the selection and onboarding process that may be causing turnover.
4. Job Description
5. Edit a job description to attract matched talent.
6. Address turnover reasons and strategies to attract diverse talent.
7. Job Advertisement (Posting)
8. Develop a job advertisement (posting) to attract diverse talent and address the attributes of the role.
9. Explain how your advertisement (posting) will attract a diverse talent pool through its use of language and description of the position.
10. Interview Questions
11. Develop at least two interview questions for selecting talent for this role, providing specific examples to support why these will be effective in determining if the candidate is a match.
12. Memo
13. Describe aspects of the selection and onboarding process that may be causing the turnover, referencing the graph you created.
14. Create new steps of the onboarding and orientation process to reduce turnover, providing specific examples to support your claims.
15. Identify the responsible party for each step (for example, Human Resources or manager).
16. Describe how new steps in onboarding and orientation processes promote retention.
17. Describe how new steps in onboarding and orientation processes promote motivation.

What to Submit

To complete this entire recruitment and retention package document, review the following checklist to make sure you included all required elements:

• Turnover graph
• Edited job description
• Job advertisement (posting) with justification
• At least two interview questions
• Memo that includes:
• Turnover issues
• New processes
• Delegation of new processes
• How new steps can support retention and motivation

Recruitment and Retention Package

Submit this assignment as a Word document, 3 to 5 pages in length (not including the title page). Use double spacing, 12-point Times New Roman font, and one-inch margins. Consult the Shapiro Library APA Style Guide for more information on formatting; you can access Shapiro Library resources through the Academic Support area of the course.

Reading: https://ehsleaders.org/2014/07/safety-onboarding-a-crucial-part-of-an-employees-first-few-days/

Assignment Title: White Paper: Best Practices for Fostering a Diverse and Inclusive Workplace Course Text: Reece, B. L., & Reece, M. (2025). Effective human relations: Interpersonal and organizational applications (14th ed.). Cengage Learning. ISBN: 978-0-357-98634-9 Objective: This assignment aligns with Student Learning Outcome #5: Design inclusive workplace practices and communication approaches that promote collaboration, ethical leadership, and organizational effectiveness in a global and interconnected workforce. Assignment Description: Students will create a 3-page white paper outlining best practices for fostering diversity and inclusion in the workplace, using successful case studies as examples. The white paper should focus on how effective communication can address common challenges and include recommendations tailored for leadership teams. Additionally, students will design a 10-minute presentation to accompany their white paper. The presentation must be visually engaging, using slides, infographics, or other visual aids, and should be formatted as if addressing a companys leadership team. Assignment Requirements: White Paper (3 Pages): Introduction (12 page): Define diversity and inclusion in the workplace context. Highlight the significance of fostering an inclusive environment for organizational success. Best Practices (112 pages): Outline key strategies organizations can implement to promote diversity and inclusion. Discuss successful case studies of real-world companies that exemplify these practices (e.g., Google, Johnson & Johnson, or Salesforce). Role of Communication (1 page): Analyze how communication helps overcome challenges like unconscious bias, resistance to change, or cultural misunderstandings. Provide actionable recommendations for leadership teams to use communication as a tool for inclusivity. Conclusion (12 page): Summarize the importance of diversity and inclusion for long-term organizational health. Reflect on how these strategies can transform workplace culture. Presentation (10 Minutes): Visual Aids: Create 57 visually appealing slides or an infographic to accompany the presentation. Include graphics, charts, or images to illustrate key points. Delivery: Assume the role of a consultant presenting to a leadership team. Highlight key takeaways from your white paper, emphasizing actionable steps. Submission Details: White Paper Length: 3 pages (excluding title page and references). Format: APA style (12-point Times New Roman, double-spaced). Include a title page, in-text citations, and a references page. Presentation File: Submit slides or infographic as a separate file. Deadline: Sunday at 11:59 pm ET. Point Value: 50 points. Grading Rubric (50 Points): Content and Analysis (20 Points): Clear and thorough explanation of best practices for diversity and inclusion. Use of relevant case studies and real-world examples. Role of Communication (10 Points): Insightful discussion on how communication addresses challenges and fosters inclusivity. Structure and Writing Quality (10 Points): Logical organization, clarity, and adherence to APA style. Presentation Design (10 Points): Creativity and effectiveness of visual aids. This assignment combines critical thinking and practical application, preparing students to present professional recommendations and demonstrate their understanding of workplace dynamics. Due on Feb 15, 2026 11:59 PM