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Business administrators must evaluate how organizations operate within their historical development, industry context, and global environment. Effective administration requires analyzing organizational needs across areas such as structure, leadership, operations, and change management. In todays business landscape, this also includes understanding how AI can be leveraged to optimize decision-making, enhance efficiency, and maintain competitiveness. This assessment will help you develop research skills and apply AI-driven insights to strategize effectively for your chosen organizations future needs, structure, leadership, and change management. Additionally, this assessment emphasizes the ever-expanding capabilities of AI and its role in shaping business strategies.

Assessment Preparation

Read the following scenario: Imagine youre on a team of analysts that has been hired by a global organization (the business you selected in your Week 1 assignment) to consult on how they can improve their efficiency. However, before you can dive into recommendations, you need to analyze the needs of the business and present your findings to your team leader. Your team will rely on this information for the background information for future reports and presentations.

Conduct further research for the following information about your selected organization:

• Organizations strengths, weaknesses, opportunities, and threats (SWOT)
• Other companies in the same industry
• AI tools in the industry, including AI uses from other companies in the industry
• Key management functions for developing business opportunities in the industry

Assessment Deliverable

Create a 525- to 700-word detailed needs analysis outline for your team lead that provides information on the organization, its industry, and its AI business opportunities. Use the information you collected in the Wk 1 Outline: Organization Research assignment, where applicable. Include the following headings and information in your outline:

• Organization Overview
• Summarize the organizations mission, vision, and significant milestones previously identified. Explain the importance of this information when analyzing the needs of the organization in a global environment.
• Analyze the SWOT findings. Explain how the weaknesses and threats can be turned into opportunities. Consider how the organization currently uses AI.
• Industry Context and AI Opportunities
• Identify 2 other public companies in the same industry that are using AI.
• Explain how these companies are using AI to gain competitive advantages.
• AI-Driven Business Opportunity
• Propose 1 AI-driven business opportunity that your organization could pursue to improve its competitive position, based on the SWOT analysis.
• Explain how this opportunity addresses current market trends or unmet customer needs.
• Describe how AI will play a critical role in the development and success of the opportunity. Be specific about the AI technologies (tools or platforms) or methods involved and why they are essential. If helpful, provide examples to illustrate your idea.
• For example: If your organization is a cruise line, you could propose an AI-powered “Personalized Cruise Concierge” app. This app would use machine learning to recommend activities, dining options, and excursions based on guest preferences, past travel history, and real-time data like weather or crowd levels. This idea promotes the demand for personalized travel experiences and helps guests feel less overwhelmed by onboard options. AI would be critical for analyzing guest data, providing real-time recommendations, and improving the overall customer experience.
• Identify 1 key management function (planning, organizing, leading, or controlling) that is critical for developing and implementing the proposed AI-driven business opportunity.
• Discuss how this function enables the organization to use AI ethically and strategically, addressing potential risks and aligning with the organizations goals. Use evidence from your SWOT analysis or examples to support your argument.

Note: Use the organizations website and other reputable outside sources to build knowledge of the organization. This information may not be stated specifically in available documents. You will have to use what you learn to infer what the information is likely to be.

Formatting Requirements

The outline should be clearly formatted with headings for each section. Use concise language while providing enough detail to demonstrate your understanding of the organization, its strategic opportunities, and the role of AI in its future trajectory.

What strategies does your organization use to ensure all levels of management contribute to the strategic planning process? There are several. First and foremost, really good communication because without good communication, you don’t have collaboration.

And in cybersecurity, even though I’m the ciso, I don’t actually manifest security.

It comes down to the decisions of every single person and every business group.

So they need to be part of that solution, an active part of that solution.

So that takes communication, so it leads to collaboration.

The second thing in building onto that is an understanding of relevance.

We manage risk. We don’t eliminate it.

We manage it, which means you have to be able to make good decisions, and in order to make good decisions, you have to understand the relevance of security or risk.

So we build on that communication and collaboration.

We understand and communicate that relevance to try and find the right trade-offs.

And the third thing is we make sure everybody understands.

Security isn’t a one and done situation.

It’s not like we’re buying an appliance or a piece of software, and then we’re done.

Security is continually evolving based on the threats, based on the technology the organization is using, based on the very people and partners and vendors and suppliers that we bring in.

So it continually adapts and it has to.

So everybody has to be on the same team.

We’re all working together, and security is helping guide the way for the entire organization to be secure.

How can managers effectively lead organizational change when implementing AI technologies? So lots of changes can happen either through AI or by using ai.

We’re seeing instances in the industry right now where managers are able to manage more people more effectively because they’re using AI tools to help them through that process.

We’re seeing organizations in of themselves fundamentally changing because the introduction of ai, whether it be coding,whether it be communications, marketing,customer engagement, whatever it is, you see AI tools coming to the forefront.

Managers and leaders have to understandwhat is the right place, what is the right usage, right? And it’s not a superhero that can do everything perfectly.

There’s a lot of decision and curating around that and oversight that’s needed to make sure it’s not going off track.

So organizations have to be realigned,especially when tremendously powerful tools come into play.

For example, imagine how your organization changed when cloud technologies came about, or when the internet emerged, right?Your sales, your marketing, your supply chain,everything fundamentally changed.

It changed for the better, but there was chaos.

There was a little bit of uncertainty and doubt and risk.

But in today’s marketplace and industry, you’re not gonna find organizations that are not using the internet, that are not somehow tied or connected to clouds.

So it is an evolutionary process. The same thing with ai.

There will not be a company in a couple of years from now that isn’t using AI heavily, and that tool set isn’t shaping the way organizations are built, managed, and what they’re contributing to the greater cause. After reading the transcript above, consider an industry which you are interested in working in, currently work in, or have previously worked in, and respond to the following:

• If you were a middle manager in business operations within your selected industry, which strategic areas would you prioritize? Why are these areas most important? (Consider Matt Rosenquists points about the need for communication, collaboration, and adaptability in strategic planning.)
• In your selected industry, how can middle managers use AI tools to focus on these strategic areas and support the organizations goals?