PART 3

Write a 56 page strategic change management plan that describes how organizational culture affects healthcare management practices and the types of ethical challenges that can come with organizational change.

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Introduction

One of the biggest challenges for healthcare managers is balancing the responsibility to be good stewards of resources while also being financially responsible. Issues like conflicts of interest, billing practices, fraud, and abuse are just a few examples of the ethical problems that can arise in financial management. The concept of justice is key in making ethical financial decisions. Leaders must balance the needs of the market with the needs of patients, while also considering the fairness to their staff and community.

It is important to use formal ethical decision-making processes when handling ethical issues in healthcare organizations, and to understand how these processes differ from those in other industries. By developing an ethical mindset, choosing a personal moral stance, and adopting an ethical philosophy, you create a solid foundation for making decisions. Common mistakes, or decision traps, can happen in the decision-making process and can lead to failure. Being able to recognize and reflect on these traps is crucial for developing your own ethical decision-making skills.

Equally important is having a strong, ethically oriented organizational culture to help leaders face these challenges with integrity. Healthcare managers play a vital role in putting policies and procedures into place, as well as setting an example of ethical thinking and behavior.

For this assessment, you will evaluate a case study based on a hypothetical scenario involving healthcare management, patient care, and end-of-life considerations. You will utilize a formal decision-making process to evaluate this scenario based on the concepts and principles you have studied in this course and perhaps your own personal and career experiences.

Preparation

Scenario and Challenges

Jenny Baluyot, the healthcare administrator at Brookside Hospital, is faced with a serious managerial challenge in the Case Study Scenario:

• Ms. Baluyot must initially use excellent communication, investigative, critical thinking, and decision-making skills to immediately assess and deal with the situation she faces in her office when she arrives.
• She will then need to investigate and evaluate the validity of the claims related to medical procedures performed and ethical behavior of staff to appropriately address them with the family and within her facility.
• Finally, as an ethically minded manager and individual, Ms. Baluyot must be sure that Brookside Hospital provides Michael and his family with the discharge and end-of-life support they require.

Imagine yourself in Ms. Baluyot’s position, and work through the process outlined below.

Steps

Additional Requirements

• Written communication: Written communication should be free of errors that detract from the overall message.
• APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.
• Font and font size: Arial, 12-point, double-spaced. Use Microsoft Word.
• Number of resources: 35 scholarly, peer-reviewed articles.
• Length: 56 pages.

Review the rubric to learn the grading criteria for this assessment.

Part 4

Conduct an informational interview with someone you consider a moral mentor to get an inside view of current ethical issues in healthcare. Finish the assessment with a course reflection that highlights key takeaways, explains how you can apply those takeaways to your career, and identifies what other topics you would like to study next.

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Introduction

External market forces create significant challenges for healthcare managers. Changes in society, such as shifts in demographics, government policies, the economy, politics, laws, and even the weather, can impact the healthcare industry. These changes can happen on a global, national, state, or local level. To be effective, managers must keep up with current issues while also trying to predict and prepare for future changes.

Healthcare managers also face a wide range of regulatory agencies and organizations that govern the healthcare system. These can be mandatory or non-mandatory and operate at national, state, or local levels, including consumer advocacy groups. These organizations exist to protect the community and limit the power of the healthcare industry. Managers have a responsibility to understand, stay updated on, and comply with specific guidelines and regulations in their sector to maintain a good reputation for themselves and their organizations. Strategic planning, developing policies and procedures, training staff, and building a strong organizational culture are all ways to support this compliance. These tasks also give leaders a chance to show their commitment to the community.

Successful healthcare managers demonstrate their responsibility by serving as advocates for their organization and profession. Being active in professional organizations is a good way to build trust and integrity in the community. Many healthcare organizations adopt the concept of corporate social responsibility (CSR), which focuses on creating social value and strengthening community partnerships. This shows their commitment to the community and can have local, national, or global effects, depending on the type of healthcare organization.

Three major market forces are currently influencing our healthcare system. First, the shift from a patriarchal system to a managed-care system has significantly changed how healthcare services are delivered. Second, the aging of the baby boomer generation is causing major changes in the healthcare industry. Third, there is growing public interest in integrative medicine, particularly in areas like surgical recovery, pain management, and cancer treatment. These external forces are creating new ethical challenges that require organizations and managers to develop effective strategies, policies, and procedures to address them.

Preparation

Informational Interview

Based on the content and your learning experience from this course, identify and contact a moral mentor to interview. The interview offers an opportunity for you to obtain an insiders view of current ethical issues in the healthcare field. This interview also offers you a chance to increase your understanding of ways managers utilize ethical principles and strategic efforts to prevent and address them. Healthcare management professionals are often willing to support a learner’s progress through their educational journey by sharing expertise and experience and by discussing the real-life application of course concepts and material.

Information Requirements From Interviewee

• Link to contact information (for example, business email). Note that this is not to contact the healthcare professional personally but to verify the validity of the information provided. It is for reference only.
• Identify the contact’s position within the organization and length of employment in the position or organization. The interviewee should hold the title of director or higher.

Consider the Following in Your Interview

• Formal policies, processes, teams, individuals utilized.
• The influence and role of external regulatory policies and regulations.
• Influence of external forces.
• Influence of internal organizational factors.
• Ethical principles and theories.
• Role of personal moral integrity in leadership.

Required Questions for Interviewee

Course Reflection

Finally, you will reflect on your most valuable takeaways from this course, identify any immediate or future applicability of your learning to your career, and share what you would like to study further. Create a one-page list of resources for future use in your courses and career.

• Identify and explore the course material, learning experiences, or other takeaways were most valuable.
• Consider how this learning experience will impact and influence your career.
• Analyze the information, topics, materials, or resources you would like to further explore in the future.
• Create an annotated resources list for future use. Use APA formatting to create this references list.

Additional Requirements

• Length: 34 pages (23 page interview, 1-page reflection).
• Written communication: Written communication should be free of errors that detract from the overall message.
• APA formatting: Resources and in-text citations should be formatted according to current APA style and formatting.
• Font and font size: Arial, 12-point, double-spaced. Use Microsoft Word.
• Number of resources: 35 scholarly, peer-reviewed articles.

PART 1

Prepare a 68 slide PowerPoint presentation for a lunch-and-learn.

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Introduction

As you prepare for your career, it’s important to learn and show a basic understanding of the key ethical ideas related to healthcare management. These ethical principles need to be woven into every part of an organization to help handle tough situations in management, leadership, planning, and decision-making.

You should also know how personal values connect to ethical management. Having moral integrity, which means doing the right thing, is key to professional actions and can lead to successful business outcomes. However, personal ethical challenges might make it hard to stay a consistent moral leader over time. This is why creating your own moral guidelines and knowing your ethical limits can help guide your career.

Some of the most common ethical principles used by healthcare leaders are autonomy (respecting individual choices), beneficence (doing good), nonmaleficence (avoiding harm), and justice (fairness). Good managers use these principles to prevent and solve problems in all areas of the business.

While these principles might seem easy to understand, the real challenge for healthcare leaders is knowing how to apply them correctly. An effective leader builds knowledge and skills in ethical leadership by watching others, practicing, and reflecting on experiences and outcomes. The constant changes in our healthcare system offer ongoing opportunities to develop moral leadership qualities. Each part of the healthcare system has different needs and situations related to these ethical principles, but some applications are the same everywhere.

Scenario

As a new leader, you’ve decided to prepare a 30-minute lunch-and-learn agenda to give to healthcare managers to cover the topic of ethical theories and principles. Explain the relationship between personal integrity and ethical leadership, and between ethical leadership and positive organizational outcomes. Use the ethical principles of autonomy, beneficence, nonmaleficence, and justice and how these principles guide ethical healthcare leadership practices.

As a part of the lunch-and-learn, you decided to bring a food item to share from your heritage or culture.

Lunch-and-Learn Group Discussion Presentation: Ethical Theories and Principles in Healthcare Leadership

Additional Requirements

• Audio recording of agenda is NOT required.
• Include a title slide and references slide.
• Include 68 slides.
  • Note: Use the Notes section of each slide to expand the points on the slide. If you need help doing this, refer to .
• Include at least three current scholarly or professional resources. For help searching for resources, see the .
• Use APA formatting for citations and references

PART 2

Prepare a 68 slide PowerPoint presentation for a lunch-and-learn.

Expand All

Introduction

As you prepare for your career, it’s important to learn and show a basic understanding of the key ethical ideas related to healthcare management. These ethical principles need to be woven into every part of an organization to help handle tough situations in management, leadership, planning, and decision-making.

You should also know how personal values connect to ethical management. Having moral integrity, which means doing the right thing, is key to professional actions and can lead to successful business outcomes. However, personal ethical challenges might make it hard to stay a consistent moral leader over time. This is why creating your own moral guidelines and knowing your ethical limits can help guide your career.

Some of the most common ethical principles used by healthcare leaders are autonomy (respecting individual choices), beneficence (doing good), nonmaleficence (avoiding harm), and justice (fairness). Good managers use these principles to prevent and solve problems in all areas of the business.

While these principles might seem easy to understand, the real challenge for healthcare leaders is knowing how to apply them correctly. An effective leader builds knowledge and skills in ethical leadership by watching others, practicing, and reflecting on experiences and outcomes. The constant changes in our healthcare system offer ongoing opportunities to develop moral leadership qualities. Each part of the healthcare system has different needs and situations related to these ethical principles, but some applications are the same everywhere.

Scenario

As a new leader, you’ve decided to prepare a 30-minute lunch-and-learn agenda to give to healthcare managers to cover the topic of ethical theories and principles. Explain the relationship between personal integrity and ethical leadership, and between ethical leadership and positive organizational outcomes. Use the ethical principles of autonomy, beneficence, nonmaleficence, and justice and how these principles guide ethical healthcare leadership practices.

As a part of the lunch-and-learn, you decided to bring a food item to share from your heritage or culture.

Lunch-and-Learn Group Discussion Presentation: Ethical Theories and Principles in Healthcare Leadership

Additional Requirements

• Audio recording of agenda is NOT required.
• Include a title slide and references slide.
• Include 68 slides.
  • Note: Use the Notes section of each slide to expand the points on the slide. If you need help doing this, refer to .
• Include at least three current scholarly or professional resources. For help searching for resources, see the .
• Use APA formatting for citations and references.

Choose one class of psychoactive drugs covered in the course (e.g., antidepressants, antipsychotics, stimulants, sedatives, , cannabinoids, , mood stabilizers) or another approved by the instructor.

Conduct a literature review focusing on off-label uses of this drug class

Off label use of drugs

Choose one class of psychoactive drugs covered in the course (e.g., antidepressants, antipsychotics, stimulants, sedatives, psychedelics, cannabinoids, opioids, mood stabilizers) or another approved by the instructor.
Conduct a literature review focusing on off-label uses of this drug class. Your paper should:

1.Identify the drug class and describe its primary approved indications.

2.Explain the proposed off-label uses, citing peer-reviewed research articles, systematic reviews, or clinical guidelines.

3.Summarize the pharmacological rationale behind these off-label applications (mechanisms, symptom targets, patient populations, etc.).

4.Evaluate the evidence base (quality, consistency, limitations, and research gaps).

5.Discuss risks, ethical concerns, and clinical implications, including potential benefits, safety issues, and regulatory considerations.

6.Conclude with your own critical reflection on whether the off-label use is justified based on available evidence.

Paper length: 2,000 words.

Assessment Rubric

Criteria	A (Excellent)	B (Good)	C (Fair)	F (Needs Improvement)
1. Drug Class Identification & Approved Indications	Clearly and accurately identifies the drug class and provides a thorough explanation of all approved indications with strong clinical understanding.	Identifies the drug class and explains major approved indications with adequate detail, but may lack depth in some areas.	Basic or partially correct description; explanations lack clarity or important details.	Incorrect, unclear, or missing identification of drug class and indications.
2. Explanation of Off-Label Uses	Thorough, well-supported explanation of multiple off-label uses using peer-reviewed literature; analysis is detailed and precise.	Adequate explanation with relevant sources; some areas may be descriptive rather than analytical.	Mentions off-label uses with minimal detail or weak sourcing; superficial explanation.	Off-label uses are missing, incorrect, or unsupported by scholarly evidence.
3. Pharmacological Rationale for Off-Label Applications	Insightfully integrates pharmacological mechanisms, symptom targets, and patient populations; explanations are accurate and comprehensive.	Provides generally accurate rationale with reasonable connections to off-label uses; may lack nuance.	Provides a basic or partially correct rationale with limited explanation or unclear connections.	Rationale is incorrect, missing, or not linked to off-label uses.
4. Evaluation of the Evidence Base	Critically evaluates quality, consistency, limitations, and research gaps with strong comparative analysis.	Provides a solid review of evidence with some critical insight, though analysis may be uneven.	Mostly descriptive summary with minimal evaluation; limited discussion of strengths or weaknesses.	Little to no evaluation; summary is inaccurate, overly superficial, or absent.
5. Risks, Ethical Concerns & Clinical Implications	Thoroughly discusses risks, ethical issues, benefits, safety concerns, and regulatory implications with excellent understanding.	Adequate discussion of key issues, though analysis may be underdeveloped.	Provides a general overview but lacks depth, detail, or clarity.	Risks and ethical concerns are not addressed or are incorrect/irrelevant.
6. Critical Reflection & Justification of Off-Label Use	Thoughtful, evidence-based reflection with clear and well-justified conclusion about appropriateness of off-label use.	Reasonable reflection with evidence-supported conclusion; justification may lack depth.	Minimal or vague reflection with weak justification or limited use of evidence.	No clear reflection or conclusion; justification is unsupported or illogical.
7. Writing Quality, Organization & Academic Style	Writing is clear, well-structured, and professional; arguments flow logically with minimal errors.	Writing is generally clear and organized; some minor errors or inconsistencies.	Writing is understandable but contains noticeable errors or organizational issues.	Writing is unclear, disorganized, or inappropriate; numerous errors impede understanding.
8. Use of Sources & Citation Quality	Extensive use of high-quality peer-reviewed sources; citations are accurate, consistent, and correctly formatted.	Appropriate sources with mostly accurate citations; minor formatting issues.	Limited scholarly sources or inconsistent citations; multiple errors present.	Insufficient or irrelevant sources; major citation errors or plagiarism.

What you can expect:

The implications of covid in the tourism industry ( the official title is at the instructions)

This is my most important assignment to get my degree. The instructions you may find below are made with the assistance of the course leader I am also supposed to conduct some interviews from 5 people from the tourism industry and write down the entire conversation. Narratives of trauma and behavioural change due to safety protocols adopted during the pandemic in hospitality: a subjective epistemology

Here is the outline you must follow

Induction: Why safety protocols are important? Why trauma matters? Why behavioural changes are important? The effects of the pandemic in the hospitality Research questions: how traumatic was the use of safety protocols during the pandemic? How did people perceived safety protocols and whether that affected the resistance? Signposting (the chapters of the assignment) Literature review Perceptions of safety protocols (literature ,theories) Traumatic experiences (literature, theories) Behavioural change (etc) Pandemic in hospitality Synthesis and framework Methodology: Ontology Epistemology Narratives analysis Survey design (probing questions) Interview questions Sample Positionality Ethics Findings Thematics Axials Discussion Summary of findings through the lens of the literature (propositions) Theoretical Practical implications Limitations Reflexivity Conclusion References Appendix Interview questions Ethical form Transcript