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  • MGT672 M4-Discussion Forum: Cultural Dimensions in Decision…

    I need help completing a discussion board post for my Management course (Decision Theory within Global Marketplace). Below are the exact requirements provided by my instructor:

    Module Overview: This module explores how culture impacts global business. We will look at factors that constitute cultural diversity and define cultural dimensions. We will look at seminal research in culture by Hofstede and Trompenaars and the Globe Study, and review the impact of culture on decision-making.

    ——————————————Assignment Instructions——————————————

    Ch. 4

    This weeks discussion will focus on cultural decision-making. Read the case study about Coca-Cola in India (p. 248).

    A case study is a puzzle to be solved, so before reading and answering the specific questions, develop your proposed solution by following these five steps:

    • Read the case study to identify the key issues and underlying issues. These issues are the principles and concepts of the course module, which apply to the situation described in the case study.
    • Record the facts from the case study which are relevant to the principles and concepts of the module. The case may have extraneous information not relevant to the current module. Your ability to differentiate between relevant and irrelevant information is an important aspect of case analysis, as it will inform the focus of your answers.
    1. Discuss the cultural differences between the U.S. company Coca- Cola and the country of India?
    2. Did cultural differences impact the decisions in the situation or solution? Provide examples.
    3. Discuss how MNEs demonstrate their commitment to working with different countries like Saudi Arabia and respecting the cultural and natural environments of the country?

    ——————————————————————————————————————–

    Assignment Requirements:

    Your well-written paper should meet the following requirements:

    • Length: Your initial post should address all components of the question with 600-650 words limit.
    • Note: Ive attached the slides for the relevant chapter, grading rubric, and the book below ().
    • Formatting: Follow academic writing standards and APA style guidelines. Write an essay that includes an introduction paragraph, the essays body, and a conclusion paragraph to address the assignments guide questions. Do not address the questions using a question-and-answer format.
    • Sources & Citations: Support your submission with course material concepts, principles, and theories from the textbook and at least Three (3) scholarly, peer-reviewed journal articles. Proper APA citation is required.
    • Originality Check: You are strongly encouraged to check all assignments for originality using Turnitin before submission.
    • Plagiarism Policy: Plagiarism is NOT tolerated. Plagiarism is strictly prohibited. Assignments with more than 15% similarity to existing work will receive a zero. Repeated offenses may lead to termination.
    • Grading Rubric: Review the grading rubric to understand how your assignment will be evaluated.
    • Course Alignment: Ensure your discussion incorporates textbook concepts, principles, and theories, aligning with class lectures and avoiding the use of advanced material not yet covered in the course.
    • Discuss the concepts, principles, and theories from your textbook. Be sure to cite the textbook and use the lectures provided so that the analysis aligns with the material we’ve covered so far in the course.

    Instructor Expectations:

    Please ensure you dedicate your utmost effort and attention to detail when completing this task. The instructor places a strong emphasis on proper citation and substantive analysis that extends beyond simply answering the questions. Your work should demonstrate depth, originality, and critical thinking by introducing new insights and supporting arguments with thorough research.

    The instructor maintains high academic standards and expects students to consistently strive for excellence. Your assignment should reflect the following:

    • Comprehensive Use of Sources:
      • Incorporate textbook theories, concepts, and at least three (3) peer-reviewed journal articles to support your analysis.
      • Proper APA citation is essential to demonstrate deep engagement with the material.
    • Substantial Analysis:
      • Move beyond surface-level responses by providing insightful, well-developed arguments.
      • Offer unique perspectives and link theories to practical examples to enhance your discussion.
    • Attention to Detail:
      • Ensure your writing is clear, polished, and well-organized.
      • Adhere to the required page count and APA formatting guidelines.

    This assignment is not just about fulfilling a requirementit is an opportunity to showcase academic excellence.

    Additionally, your performance on this assignment will significantly influence my decision to collaborate with you on future coursework throughout my academic journey.

    Requirements: 600-650 words

  • PREFERRED LEADERSHIP STYLE AND BIBLICAL APPLICATION ASSIGNME…

    Below and attached are the instructions. Servant Leadership Style is what I want you to use.

    OVERVIEW

    This assignment provides students with an opportunity to assimilate the leadership knowledge

    acquired from this course concerning their preferred leadership style and integrate it with

    Biblical applications. Students will combine knowledge obtained from the textbook, peer-

    reviewed journal articles, and the Bible in completing the assignment.

    INSTRUCTIONS

    Search the Bible for at least three verses / passages that demonstrate the application of your

    preferred leadership style. The paper must include five sections:

    First section: Introduction

    Second section: State and discuss the Bible verses that can be applied to your preferred

    leadership style. Please make sure to review and analyze the context of the verses you

    selected to gain a correct understanding of the message contained therein.

    Third section: Discuss leadership principles / concepts found within your Bible verses.

    Fourth section: Discuss the importance of understanding and applying the truth of the Bible

    in relationships concerning leaders and followers.

    Fifth section: Conclusion

    Your paper must include:

    Minimum 2000 words body of the paper (not including the title page, abstract, and

    references)

    The Bible

    5 scholarly, peer-reviewed sources

    Course textbooks

    Title page

    Abstract

    Reference list

    Here is information about servant leadership from the textbook “Leadership” by Peter G Northouse

    Servant leadership is a paradoxan approach to leadership that runs counter to common sense. Our everyday images of leadership do not coincide with leaders being servants. Leaders influence, and servants follow. How can leadership be both service and influence? How can a person be a leader and a servant at the same time? Although servant leadership seems contradictory and challenges our traditional beliefs about leadership, it is an approach that offers a unique perspective.

    Servant leadership, which originated in the writings of Greenleaf (1970, 1972, 1977), has been of interest to leadership scholars for more than 40 years. Until recently, little empirical research on servant leadership has appeared in established peer-reviewed journals. Most of the academic and nonacademic writing on the topic has been prescriptive, focusing on how servant leadership should ideally be, rather than descriptive, focusing on what servant leadership actually is in practice (van Dierendonck, 2011). However, in the past 10 years, multiple publications have helped to clarify servant leadership and substantiate its basic assumptions.

    Similar to earlier leadership theories discussed in this book (e.g., skills approach [Chapter 3] and behavioral approach [Chapter 4]), servant leadership is an approach focusing on leadership from the point of view of leaders and their behaviors. Servant leadership emphasizes that leaders be attentive to the concerns of their followers, empathize with them, and nurture them. Servant leaders put followers first, empower them, and help them develop their full personal capacities.

    In addition, like the authentic leadership approach, which is discussed in Chapter 9, and ethical leadership, which is explored in Chapter 16, servant leadership is viewed as a moral form of leadership. Servant leaders are ethical and lead in ways that serve the greater good of the organization, community, and society at large. What sets servant leadership apart from other moral leadership approaches is its focus on serving these multiple stakeholders (Lemoine, Hartnell, & Leroy, 2019).

    Servant Leadership Defined

    What is servant leadership? Scholars have addressed this approach from many different perspectives resulting in a variety of definitions of servant leadership. Greenleaf (1970) provides the most frequently referenced definition:

    [Servant leadership] begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. . . . The difference manifests itself in the care taken by the servantfirst to make sure that other peoples highest priority needs are being served. The best test . . . is: do those served grow as persons; do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society; will they benefit, or, at least, will they not be further deprived? (p. 15)

    Although complex, this definition sets forth the basic ideas of servant leadership that have been highlighted by current scholars. Servant leaders place the good of followers over their own self-interests and emphasize follower development (Hale & Fields, 2007). They demonstrate strong moral behavior toward followers (Graham, 1991; Walumbwa, Hartnell, & Oke, 2010), the organization, and other stakeholders (Ehrhart, 2004). Practicing servant leadership comes more naturally for some than for others, but everyone can learn to be a servant leader (Spears, 2010). Although servant leadership is sometimes treated by others as a trait, in our discussion servant leadership is viewed as a set of behaviors.

    Historical Basis of Servant Leadership

    Robert K. Greenleaf coined the term servant leadership and is the author of the seminal works on the subject. Greenleafs persona and writings have significantly influenced how servant leadership has developed on the practical and theoretical level. He founded the Center for Applied Ethics in 1964, now the Greenleaf Center for Servant Leadership, which provides a clearinghouse and focal point for research and writing on servant leadership.

    Greenleaf worked for 40 years at AT&T and, after retiring, began exploring how institutions function and how they could better serve society. He was intrigued by issues of power and authority and how individuals in organizations could creatively support each other. Decidedly against coercive leadership, Greenleaf advocated using communication to build consensus in groups.

    Greenleaf credits his formulation of servant leadership to Hermann Hesses (1956) novel The Journey to the East. It tells the story of a group of travelers on a mythical journey who are accompanied by a servant who does menial chores for the travelers but also sustains them with his spirits and song. The servants presence has an extraordinary impact on the group. When the servant becomes lost and disappears from the group, the travelers fall into disarray and abandon the journey. Without the servant, they are unable to carry on. It was the servant who was ultimately leading the group, emerging as a leader through his selfless care of the travelers.

    In addition to serving, Greenleaf states that a servant leader has a social responsibility to be concerned about those who are marginalized and those less privileged. If inequalities and social injustices exist, a servant leader tries to remove them (Graham, 1991). In becoming a servant leader, a leader uses less institutional power and control while shifting authority to those who are being led. Servant leadership values community because it provides a face-to-face opportunity for individuals to experience interdependence, respect, trust, and individual growth (Greenleaf, 1970).

    Ten Characteristics of a Servant Leader

    In an attempt to clarify servant leadership for practitioners, Spears (2002) identified 10 characteristics in Greenleafs writings that are central to the development of servant leadership. Together, these characteristics comprise the first model or conceptualization of servant leadership.

    Listening. Communication between leaders and followers is an interactive process that includes sending and receiving messages (i.e., talking and listening). Servant leaders communicate by listening first. They recognize that listening is a learned discipline that involves hearing and being receptive to what others have to say. Through listening, servant leaders acknowledge the viewpoint of followers and validate these perspectives.

    Empathy. Empathy is standing in the shoes of another person and attempting to see the world from that persons point of view. Empathetic servant leaders demonstrate that they truly understand what followers are thinking and feeling. When a servant leader shows empathy, it is confirming and validating for the follower. It makes the follower feel unique.

    Healing. To heal means to make whole. Servant leaders care about the personal well-being of their followers. They support followers by helping them overcome personal problems. Greenleaf argues that the process of healing is a two-way streetin helping followers become whole, servant leaders themselves are healed.

    Awareness. For Greenleaf, awareness is a quality within servant leaders that makes them acutely attuned and receptive to their physical, social, and political environments. It includes understanding oneself and the impact one has on others. With awareness, servant leaders are able to step aside and view themselves and their own perspectives in the greater context of the situation.

    Persuasion. Persuasion is clear and persistent communication that convinces others to change. As opposed to coercion, which utilizes positional authority to force compliance, persuasion creates change through the use of gentle nonjudgmental argument. According to Spears (2002), Greenleafs emphasis on persuasion over coercion is perhaps related to his denominational affiliation with the Religious Society of Friends (Quakers).

    Attached Files (PDF/DOCX): Preferred Leadership Style and Biblical Application Assignment Instructions.docx

    Note: Content extraction from these files is restricted, please review them manually.

  • Linear Regression/Scatterplot

    techniques of change management, which is why we are continuing to explore SPSS.

    General Requirements:

    Use the following information to ensure successful completion of the assignment:

    • Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.
    • You are not required to submit this assignment to LopesWrite.

    Directions:

    1. View “Simple Linear Regression Using SPSS” located at https://www.youtube.com/watch?v=6xcQYmPDqXs
    2. Open SPSS and complete the following:
    3. Obtain an output with a simple linear regression and a scatterplot graph (as in the tutorial, with the values as seen below); highlight the model summary and coefficients table, and upload it to the digital classroom.

    Caffeine Dose IQ Score

    50 100

    60 102

    80 107

    90 105

    110 112

    150 108

    150 103

    160 109

    180 109

    200 112

    200 120

    210 114

    210 118

    220 121

    220 120

    250 130

    260 127

    260 131

    280 132

    300 135

  • Dessertation

    Hello,

    I hope you are well.

    I am currently working on my dissertation, and I have completed the Introduction chapter. I would really appreciate it if you could review this section for me and help improve the clarity, structure, and academic language where needed.

    Your feedback and suggestions would be very valuable, as I want to make sure this chapter is strong and well-written before I continue with the next sections of my dissertation.

    Thank you very much for your time and support.

    Kind regards,

    CHAPTER 1: INTRODUCTION

    1.1 Background and Context

    This research examines the impact of social media marketing on the purchase behaviour of elderly consumers (50+) in the UK massage therapy market. In recent years, social media marketing has become one of the most important communication tools used by businesses to influence consumer behaviour, shape perceptions, and build relationships with customers. Platforms such as Facebook, Instagram and YouTube are now widely used not only for social interaction but also for searching for information, evaluating services, and making purchase decisions, particularly in service industries.

    The massage therapy and wider wellness industry is undergoing a significant demographic transition, in which consumers aged 50 and above have become a major and increasingly important target market. According to the World Health Organisation (2022), ageing populations are showing growing interest in health, pain management, and wellbeing solutions. This trend has increased the demand for wellness services such as massage therapy, which is often used for stress reduction, pain relief and overall quality of life improvement. As a result, understanding how this age group makes purchasing decisions has become increasingly important for businesses operating in this sector.

    Traditionally, older consumers have often been perceived as less engaged with digital technologies. However, recent research shows that people aged 50 and above are becoming more active users of the internet and social media platforms, although their usage patterns and motivations may differ from those of younger consumers (Nimrod, 2020; Quan-Haase et al., 2018). Older consumers tend to use social media more selectively and intentionally, mainly for communication and information seeking rather than entertainment. This shift challenges outdated stereotypes and suggests that social media may play a meaningful role in shaping their service-related decisions.

    In the context of massage therapy, marketing communication is particularly important due to the intangible nature of the service and the high level of trust required from consumers. Unlike physical products, massage therapy cannot be evaluated before purchase, which means that consumers often rely on signals such as professional credibility, reviews, testimonials, and recommendations. Social media platforms provide a space where such trust signals can be communicated through educational content, user experiences, and visible professional presence. Therefore, social media marketing has the potential to influence how older consumers perceive massage therapy providers and how they decide whether or not to book a service.

    1.2 Research Problem

    Although social media marketing is widely used across many industries, there is still a lack of knowledge regarding how elderly consumers (50+) engage with social media when making purchasing decisions related to health and wellness services. Much of the existing research in digital marketing focuses primarily on younger consumers, who are often assumed to be more digitally active and more easily influenced by online content. Consequently, the digital behaviour of older consumers in the wellness sector has not been adequately explored.

    This gap is particularly evident in the massage therapy industry. While trust, service quality, and professional credibility are known to play a crucial role in influencing consumer decisions in this sector, it remains unclear how effectively social media communicates these elements to older consumers. Furthermore, older consumers are often more cautious in their decision-making, especially when it comes to health-related services, and may rely more heavily on traditional communication methods such as word-of-mouth recommendations and direct conversations with professionals.

    As highlighted in the research proposal, there is limited empirical evidence on which social media platforms are most used by this age group, what types of content they find most persuasive, and how social media marketing compares with traditional communication methods in influencing their behaviour. In addition, factors such as trust, perceived credibility, and digital literacy may play a mediating role in shaping how older consumers interact with massage therapy businesses online. Therefore, the central research problem addressed in this dissertation is the lack of a detailed understanding of how social media marketing influences the purchase decisions of consumers aged 50 and above in the UK massage therapy industry.

    1.3 Rationale and Significance of the Study

    This research is necessary for several important reasons. From a business perspective, consumers aged 50 and above represent a significant and growing market segment with considerable spending power and increasing interest in health and wellness services (Moschis, 2012). Despite this, marketing strategies have often failed to fully consider their social media habits and preferences, which means this group may not be engaged as effectively as possible by wellness and massage therapy businesses.

    From an industry perspective, most existing research on social media marketing continues to prioritise younger audiences due to their high levels of digital engagement. As a result, the specific characteristics of older consumers digital behaviour in the wellness sector remain under-researched. This gap is even more pronounced in the massage therapy industry, where issues such as service intangibility, trust, and perceived risk have a strong influence on purchasing decisions. Understanding how social media contributes to building trust and credibility in this context is therefore particularly important.

    From an academic perspective, this study contributes to the literature on social media marketing, consumer behaviour, and digital technology adoption by focusing on an under-researched demographic group within a specific service industry. It also builds on existing theoretical frameworks such as the Technology Acceptance Model, the Consumer Decision Journey, Maslows Hierarchy of Needs, the Theory of Planned Behaviour, and SERVQUAL, by applying them to the context of elderly consumers and massage therapy services.

    From a practical perspective, the findings of this study are expected to provide evidence-based and actionable recommendations for massage therapy and wellness businesses in the UK. These recommendations may help practitioners improve their social media communication strategies, enhance customer engagement, and build trust and long-term relationships with older consumers in a more ethical and effective way.

    1.4 Research Aim and Objectives

    Research Aim

    This study aims to examine how social media marketing affects the purchase decisions of consumers aged 50 and above in the UK massage therapy industry.

    Research Objectives

    • To identify the social media platforms on which elderly consumers (50+) are most active when searching for massage therapy services.
    • To understand what types of social media content have the strongest effect on their purchase intentions.
    • To analyse the influence of social media marketing on consumer behaviour compared with traditional communication methods such as word-of-mouth and in-person recommendations.
    • To investigate how trust, perceived credibility, and digital literacy affect elderly consumers engagement with massage therapy businesses online.
    • To develop practical recommendations for massage therapy businesses that aim to target elderly consumers through social media.

    1.5 Research Questions

    • What social media platforms are most frequently used by elderly consumers (50+) in the UK when searching for massage therapy services?
    • What types of social media content have the strongest influence on their purchasing decisions?
    • In what ways does social media marketing differ from traditional communication methods, such as word-of-mouth, in influencing consumer behaviour?
    • How do trust, perceived credibility, and digital literacy shape elderly consumers engagement and purchase decisions?
    • What strategies can massage therapy businesses use to attract and retain the 50+ consumer group through social media?

    1.6 Structure of the Dissertation

    This dissertation is organised into six chapters. Chapter One introduces the background to the study, defines the research problem, explains the rationale and significance of the research, and presents the research aim, objectives and questions. Chapter Two provides a critical review of the relevant literature and develops the theoretical and conceptual framework for the study. Chapter Three outlines the research methodology, including the research philosophy, design, data collection methods, sampling strategy, and ethical considerations. Chapter Four presents the findings of the study, while Chapter Five discusses these findings in relation to existing literature and theoretical frameworks. Finally, Chapter Six concludes the dissertation by summarising the key findings, discussing the limitations of the study, and providing recommendations for practice and future research.

    Attached Files (PDF/DOCX): BM634 CW1 – Assignment Brief 2024-25 HW and All Partner (1).docx, The impact of social media Reserch CW1 1.docx, CW2 NEAGU CRFITICAL RESERCH final.docx

    Note: Content extraction from these files is restricted, please review them manually.

  • Lenin’s economic policy enable the Russian economy to revolv…

    Lenin’s economic policy enable the Russian economy to revolve i agree with the statement in the body of the essay topic should be about 9 February

  • CASE LAW POWERPOINT

    This week, please create and present a PowerPoint presentation summarizing your case law project (the topic you selected in Week 2). This assignment includes two components: a digital submission of your PowerPoint file and an in-class exhibition where you will briefly present your work to your classmates.

    Your presentation should summarize the key elements of your case in a clear and engaging way. The presentation, if given in front of the class, should take no more than five to seven minutes. Keep your slides visually organized and conciseuse brief bullet points, clear headings, and visuals where appropriate to support your explanations.

    Your PowerPoint must include the following slides:

    • Title Slide: Include the case name and year, your name, the course title, and the date.
    • Constitutional Issue: Provide a brief explanation of the constitutional question or issue at the heart of the case.
    • Facts of the Case: Summarize the essential background information and the key facts that led to the dispute.
    • Progression to the U.S. Supreme Court: Describe how the case advanced through the lower courts before reaching the Supreme Court.
    • Opinion and Dissent: Summarize the majority opinion and any dissenting opinions, highlighting key legal reasoning.
    • Impact of the Case: Explain how the ruling affected society, the law, or future legal cases.
    • Your Judicial Perspective: If you were a judge on this case, how would you have ruled? Present your reasoning in third person.

    You will present your slides during an in-class exhibition, where you will share your findings and engage in a brief discussion about your case. The goal is to demonstrate your understanding of the legal and constitutional issues while effectively communicating the cases significance.

    During the in-class exhibition, please present your case law project to your peers in a brief 57 minute presentation. You may use a PowerPoint presentation, trifold board, brochure, or another visual aid to display the key points of their case. Presentations should be clear, organized, and engaging, allowing you to explain the major constitutional issue, court progression, and impact of the case while answering questions or discussing insights with your classmates.

    As we engage in both online and in-class discussions, please maintain professionalism at all times:

    • Speak from knowledge. Base your comments on facts, legal reasoning, and historical context.
    • Acknowledge humanity. Remember that these cases involve real people affected by the decisions.
    • Stay on topic. Focus discussions on legal principles, constitutional questions, and societal impact.

    Requirements: POWEREPOINT

  • short childrens book level A

    Please make a short childrens book. i want tit to be maximum 7 pages but also very easy. on each page have the whole page have a big picture of Arthur (the cartoon ). it could be about arthur going to the park or anything about what arthur is doing. under the picture i t should have 5 words maximum that are easy as well for example arthur goes down the slide arthur falls down stuff like that make sure the font is pretty big as well under the picture to match the sentence

    Requirements: 5-7 pages

  • Case Study 1

    Case Study 1= State is Georgia

    Q: This case study involves an analysis of current local school division budgets as informed consumers of education finance. All school divisions in your state have one factor in common. They all should have the same budget categories. You will need your state education division budget and few school district budgets to be able to fully complete this case study assignment. The purpose of this research assignment is to describe the budget categories set forth by your state, examine several school division budgets, and attempt to explain why there might be variance among the school divisions budget categories. Please write your answer in essay format using appropriate sections and subsections. Limit your answer to 5-6 pages, font 12, double spaced.

  • CRJ101 Week 4:Modern policing a society’s future challenges…

    HSA1100SPC:How government agencies shape public health initiative success a outcomes

    Requirements:

  • Corporate Compliance

    Overview

    Fighting Corruption at Siemens (Harvard Business Publishing) multi-media case study (details in Coursepack).

    On November 15, 2006, German prosecutors raided offices and homes of Siemens AG staff as part of an ongoing investigation into bribery. The subsequent investigations covered business representing 60% of Siemens’ revenues and spanned operations in Asia, Africa, Europe, the Middle East, and the Americas. Through interviews with key Siemens executives and supporting internal materials, this multimedia case takes a look at how one of the world’s largest companies faced corruption head-on. (Summary of case taken from: https://hbsp.harvard.edu/product/112702-HTM-ENGLinks to an external site.)

    Assignment

    You will write a paper that responds to prompts communicated in the Instructors video introduction to the case (posted in Module 2) (IT IS THE PDF CALLED THE READINGS)The multi-media case study will be completed in Modules 2-4. You will submit a full rough draft of your responses to the prompts in Module 4. Once you have received feedback on your draft, you are to submit a final draft in Module 6.

    Prompts: (1) What is corruption? Who is harmed by corruption/what are the costs of corruption? (2) How did a well-known multinational firm like Siemens get itself into this situation? (3) What would be your concerns if you were Peter Loscher and had just accepted the position as Siemens CEO? What challenges exist and what actions should be taken? (4) Evaluate the change process adopted by Siemens. How effective is Loscher in changing the tone from the top in his meeting with employees (video shown on the Tone from the Top page)? Which of the other changes are important in addressing Siemens’ challenges and Loscher’s concerns identified in question 3? (5) In the training materials, two of the situations employees are asked to review include (a) a request from a representative of a private customer to arrange an internship for his son in the company; and (b) a request from a public customer in Kazakhstan that Siemens arrange travel and sightseeing for two members of the ministry of economics who are planning on joining customer representatives on an acceptance visit before delivery. The customer also requests that Siemens pay customer employees a per diem of $75 during U.S. training. How would you handle these situations? How would Siemens want them to be handled under its new standards?

    Technical and Submission Instructions

    Papers must be double-spaced, 12 pt. font, and 15-20 pages in length.

    NOTE: All documents should be saved as follows: ASmith_Assignment1 (your first initial, last name, underscore, and assignment number) and submitted to the appropriate Turnitin submission area in Blackboard.

    Evaluation Criteria

    Clarity of thought, structure of the paper/ideas, and quality of writing

    Supporting research

    Appropriate citations and use of APA

    Overall structure (concise and succinct)

    Rubric for this assignment is located in the course under Rubrics & Writing

    *************THE DOCUMENT SUBMITTED “DRAFT.PDF” IS MY FIRST DRAFT OF THE WRITING. MY PROFESSOR MADE AN ANNOUNCEMENT REGARDING FEEDBACK ON WHAT TO HAVE AND ALL THE POINTS TO HAVE IN THE PAPER. SEE BELOW:********************************

    Feedback on the Writing Assignment 1 drafts

    Good Morning-

    I’ve made it through everyone’s drafts, and really appreciate the hard work. As you finalize your drafts, and to be transparent with everyone about expectations, here are thoughts about how to make sure each portion of your paper is covering the main points I’d expect to see. Some papers are already covering all of these bases thoroughly. Some papers need a bit of work in these areas. Decide for yourself, and ask me if you have any specific questions. I hope you find this feedback helpful in work shopping your way to final papers. Thanks!

    (1) What is corruption? Who is harmed by corruption/what are the costs of corruption? (2) How did a well-known multinational firm like Siemens get itself into this situation? (3) What would be your concerns if you were Peter Loscher and had just accepted the position as Siemens CEO? What challenges exist and what actions should be taken? (4) Evaluate the change process adopted by Siemens. How effective is Loscher in changing the tone from the top in his meeting with employees (video shown on the Tone from the Top page)? Which of the other changes are important in addressing Siemens’ challenges and Loscher’s concerns identified in question 3? (5) In the training materials, two of the situations employees are asked to review include (a) a request from a representative of a private customer to arrange an internship for his son in the company; and (b) a request from a public customer in Kazakhstan that Siemens arrange travel and sightseeing for two members of the ministry of economics who are planning on joining customer representatives on an acceptance visit before delivery. The customer also requests that Siemens pay customer employees a per diem of $75 during U.S. training. How would you handle these situations? How would Siemens want them to be handled under its new standards?

    What is Corruption?

    -facilitation payments

    -larger payments to government officials responsible for making selections

    -large payments for privileged access to markets or resources

    *what factors led to this type of corruption?

    What are the costs of corruption, and why?

    -for shareholders and top management?

    -for employees?

    -for customers?

    -costs to the public writ large?

    -who isn’t harmed by the corruption, if anyone?

    How did Siemens get itself into this situation?

    -weak leadership?

    -limited resources devoted to compliance?

    -changes in legal environment?

    -global reach of enterprise?

    -competitive pressures in the industry/market?

    -compliance slippery slop small infraction becomes larger and grows over time?

    3) Loscher’s challenges and actions

    Challenges:

    -who to trust?

    -how to change culture?

    -scope the problem, and resolve the threats?

    -promote employee morale in the face of challenge?

    -mitigate future corruption risk?

    -address corporate competitiveness in its various markets of operation?

    Actions:

    -discuss Loscher’s first speech to management about the crisis

    -the challenges above should be used to measure actions taken in each of these domains

    4) Evaluating the change process

    When reviewing the actions taken, consider wrestling with at least a few of these questions:

    -What is your overall assessment of the new compliance program? Is it likely to reduce the risk

    of future corruption at Siemens?

    -How would you feel as a Siemens employee living with these types of policies? Are there too

    many rules? Has the culture been meaningfully impacted so behavior changes and expectations are clearer?

    -How do customers react to the changes?

    5) Scenarios

    -for the internship scenario, are you finding a way to communicate with and accommodate the customer’s request without violating the Siemens guideline? what are some ways you could do that?

    -for the travel/sightseeing/per diem scenario, are these situations that should be negotiated on the fly? While negotiating the relationship at the outset? Some other time? Why? What particulars should be negotiated, and who from Siemens should be involved? Is a review or authorization required? Are some parts of the customer request unacceptable, if so, which ones? From a customer service standpoint, is there something Siemens can offer without violating its policies or protocols?

    Attached Files (PDF/DOCX): THE READINGS ALL TOGETHER.pdf, DRAFT.pdf

    Note: Content extraction from these files is restricted, please review them manually.