Effective communication

Formative 1:

Please take the Your Style Under Stress Personal Assessment. You can find that here:

After you take the assessment, review the results and provide an analysis.

Your analysis should include:

• At least two findings from the Your Style Under Stress personal assessment.
• A reflection which addresses the following questions:
  • Do you feel this assessment accurately reflects your stress style?
  • Were you surprised by any of the results
  • How will you take what you learned to plan for moving forward?

Document Type/Template:

• Word Document

Formative 2:

Document Type/Template:

• Word Document, PDF, Video or Presentation.

Summative:

In this activity, you will examine Crucial Conversations and evaluate how to best facilitate Crucial Conversations. Navigating difficult conversations effectively harnesses problem-solving at a collective level, with measurable improvement to your institution or organization. Following the Crucial Conversation framework, you will now use the tools you have learned in application.

Include the following in your submission:

• Detailed Background
  • To give context to the problem
  • Draw an explicit connection to your learning
• Discuss how your personal story impacted communication.
• Highlight, from the scenario, which one of the three below you would focus on to improve communication. Be specific and use support.
  • Work on Me First, Us Second
  • Focus on What You Really Want
  • Refuse the Fools Choice
• Bring in your learnings from your Styles Under Stress Assessment.
  • From what you have learned, how would you do things differently next time?

Document Type/Template:

• Word Document

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