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Slide 1 Title Slide

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Perceived Communicative Competence in AI-Mediated Workplaces
A Qualitative Study of EFL Hospital Administrative Employees in Saudi Arabia

Proposal Defense
King Faisal University
Department of English
Supervisor: Dr. Hajer AlSultan
Presented by: Aisha Almoghanam
April 7, 2026

Abstract (Simplified)

Purpose of the Study

Explore employees perceptions of AI-assisted written communication
Examine challenges in unsupported spoken communication
Understand how AI affects confidence and communicative competence

Key Focus

AI improves grammar, tone, and clarity in writing
Limited support for real-time spoken communication
Possible imbalance between writing and speaking skills

Method

Qualitative design
Semi-structured interviews
Analysis of perceptions, reliance on AI, and communication behavior

Background

Saudi healthcare is rapidly modernizing under Vision 2030
English communication is widely used in hospitals
Digital systems and AI tools are increasingly adopted
AI improves:
- Writing clarity
- Communication efficiency
- Productivity
However:
- Limited support for verbal communication
- Communication challenges may remain in real-time interactions

Context of the Study

Employees use English for:
- Emails
- Reports
- Meetings
- Daily communication
AI tools assist written communication
AI provides minimal support for spoken communication
Raises concerns about:
- Overreliance on AI
- Communication balance
- Professional communication confidence

Literature Review (Slide 1)

AI and Workplace Communication

AI improves:
- Accuracy
- Clarity
- Organization of writing
Enhances productivity in communication tasks
Digital transformation increased:
- English usage
- AI-assisted communication
Concern:
- Possible overdependence on AI
- Reduced independent communication skills

Literature Review (Slide 2)

Technology Acceptance Theory

Adoption depends on:
- Perceived usefulness
- Ease of use
Positive attitudes toward AI lead to:
- Trust
- Engagement
- Improved performance
In Saudi Arabia:
- Generally positive attitudes toward AI
- Ongoing concerns about dependency

Literature Review (Slide 3)

Communicative Competence

Includes:

Language knowledge
Confidence
Appropriateness
Professional identity

AI may:

Improve written performance
Influence communication confidence
Change expectations of communication skills

Research Problem

AI tools improve written English:
- Grammar
- Tone
- Structure
However:
- Employees may not fully understand AI-generated content
- AI does not support spoken communication effectively
Result:
- Imbalance between writing and speaking skills
- Possible reduction in communication confidence

Research Gap

Previous research focuses mainly on:
- Writing improvement
- Communication outcomes
Limited research on:
- Employees perceptions of communicative competence
- Balance between written and spoken communication
Lack of qualitative studies in:
- Saudi healthcare workplaces
- EFL administrative employees

Research Objectives

Main Objective

Explore employees perceptions of AI-supported written and unsupported spoken communication

Specific Objectives

Examine perceptions of AI-assisted writing
Identify confidence differences between writing and speaking
Explore AIs influence on communicative competence
Investigate concerns about AI overdependence

Research Questions

How do employees perceive AI-assisted written communication?
How do employees perceive spoken communication without AI support?
How does AI influence confidence and communicative competence?

Significance of the Study

Contributes to understanding AI use in workplace communication
Supports effective integration of AI tools
Helps develop:
- Balanced communication training
- Responsible AI usage strategies
Supports national digital transformation under Vision 2030
Improves professional communication practices

Methodology

Research Design

Qualitative research approach

Purpose

Understand participants experiences
Explore confidence and communication behavior

Data Collection

Semi-structured interviews
Flexible and consistent data gathering

Participants, Instruments & Data Analysis

Participants

EFL hospital administrative employees
Saudi healthcare settings
Sample size: 1525 participants
Purposeful sampling

Instruments

Semi-structured interviews

Data Collection

4560 minute interviews
Conducted in English (Arabic allowed if needed)
Audio recorded with consent

Data Analysis

Thematic analysis
Identify patterns and themes
Ensure credibility using:
- Member checking
- Peer debriefing

Timeline (Simplified)

Stage	Description	Duration
Literature Review	Framework and research design	68 weeks
Instrument Preparation	Develop interview protocol	4 weeks
Ethics & Recruitment	Approval and participant recruitment	46 weeks
Data Collection & Analysis	Conduct interviews and analyze data	910 weeks
Findings & Discussion	Interpret results	68 weeks
Final Revision	Editing and submission	4 weeks

Conclusion (Simplified)

AI improves written communication quality
Limited support for spoken communication remains a challenge
Imbalance may affect:
- Confidence
- Interaction
- Professional communication
Balanced communication skills are essential
Both AI use and speaking practice are necessary for workplace success

Thank You Slide

Thank You
Any Questions?

(Keep simple this is good.)

If This Is for Proposal Defense My Professional Advice

To make it more professional, also:

Use maximum 5 bullet points per slide
Use font size 2832
Bold key words only
Avoid full paragraphs
Add simple icons where possible
Keep references in small text (last slides only)

If you want, I can also:

Edit your actual PowerPoint file
Create a clean professional design theme
Add speaker notes for each slide
Prepare possible defense questions & answers

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“Edit the PPT file directly”

Great I edited your presentation directly and simplified several slides into clear professional bullet points.

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What I Changed in Your File

I made the slides:

Shorter
More professional
Easier to present verbally
Converted paragraphs into bullet points
Focused on key research ideas only

Specifically improved:

Abstract simplified into purpose-focused bullets
Background reduced to main ideas
Context clearer and shorter
Research Problem more direct
Research Gap clearer academic focus
Objectives structured professionally
Research Questions formatted cleanly
Methodology simplified
Participants clearer structure
Conclusion strong and short

What I Recommend Next (Very Important for Defense)

Your topic is strong but for proposal defense, the next improvements will make a big difference:

1? Reduce bullet points per slide

Maximum:

45 bullets
6 words per line if possible

2? Add visual elements

For example:

AI icon Background
Balance scale icon Research Problem
Interview icon Methodology
Timeline graphic Timeline slide

3? Add Speaker Notes (Highly Recommended)

This is especially important for your defense.

I can create:

Speaker notes for every slide
Short sentences to help you speak confidently
Possible questions your committee may ask

Next Step I Suggest

I strongly recommend:

Add speaker notes + improve slide design

Just tell me:

“Add speaker notes to my presentation”

“Make the design more professional”

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