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Continuous improvement is at the heart of quality management. The idea is centered around the processes, the people who operate those processes, and the products or services that come from those processes. Quality improvement philosophy maintains that all three elementsprocesses, people, and products or servicesmust be continuously improved.
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Then, in a 35-page paper, describe the definition, benefits, and risks of implementing each of the following quality management strategies:
- Establishing customer expectations
- Kaizen
- Six Sigma
- 5S (stands for sort, set in order, shine, standardize, and sustain)
- Mistake proofing (poka-yoke)
Include a minimum of 3 references and corresponding citations in your Individual Project each week.
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For assistance with your assignment, please use your textbook and all course resources.
| Expectation | Points Possible |
|
Provided a clear definition each of the listed quality improvement strategies |
30 |
|
Identified and described the leadership qualities that are most effective in promoting a culture centered around Identified and examined the benefits of implementing each of the listed quality improvement strategies |
30 |
|
Identified and analyzed risk factors for implementing each of the listed quality improvement strategies |
30 |
|
Included a minimum of 3 references and corresponding citations in the Individual Project |
25 |
|
Professional Language: Assignment contains accurate grammar, spelling, and punctuation with few or no errors. (APA formatting or the style specified in the assignment is required.) |
10 |
|
Total Points |
125 |
|
Total Points Earned |
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