Student Learning Outcome/Objective (SLO) (3).

SLO: (3) Diagnose the causes of Performance and the importance of observation.

To acquire the required competency from this SLO, students must read the following assigned text(s):

Cardy, Robert Ch 3: and report on the following topics:

Diagnosis: Process of determining the cause of performance, which is necessary for designing a performance management process. It drives the remedy that is implemented to address a performance problem. Report on the significance of Diagnosis.
Observation: Adequate observation is important to effectively manage performance; Managers use observation to collect information and data to use much later in the performance management process; use of diary; performance management cost saving by accurate observation and diagnosis. Report!
Job analysis; an important part of the job description; captures job duties; helps in developing hiring criteria; in determining pay levels; and

pay attention to the importance of Job Analysis in the text chapter.

Criteria; are measures by which outcomes and behaviors are measured; the different types of criteria; how is performance behavior related to outcomes?

Links to Cardy Reading:

Requirements: 1000

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