Applying Data Management Concepts and Skills

Skills Developed/Reinforced from Unit 4 in this Activity:

General Database

• Building and managing a relational database
• Designing and customizing tables and fields
• Linking related tables using key fields
• Entering/edit table data
• Building and running queries
• Importing data from external sources
• Exporting data for analysis using other tools

Excel Analytics and Visualization

• Pivot Tables
• Pivot Charts

Instructions to complete the activity:

• Download and Review the detailed Case Study 3 ITHelpDesk instructions (PDF)
• Download and Review the associated Case Study 3 Slide Set of Instructions (PDF)
• Download these two sets of data for completing the described steps: Case Study 3 Help Desk-Starter.accdb and Locations.txt
• Complete the entire set of Case Study #3 activities as described in the detailed instructions. When you are done, upload all of the required artifacts to this assignment folder.

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