Required Capstone Assignment 24.2: A Quality Improvement Project for Value Creation

• Due Tomorrow by 4:29pm
• Points 20
• Submitting a file upload
• Available after Apr 2 at 1pm

Learning Outcome Addressed:

1. Analyze a healthcare initiative and assess how it creates value.

Quality improvement has been a regular theme throughout the program, as quality is one of the key components of the value equation, and improving quality will contribute to increasing value in your organization. Recall that, in Module 5, you explored how quality is defined and how it can be measured in terms of structure, process, and outcomes.

In this capstone assignment, you will analyze a quality improvement initiative in your Capstone organization and assess its relationship to value creation. Quality is especially emphasized in Part 2 of the program, Modules 59, where you focused on zero harm and high-reliability organizations, patient-centered care, clinical integration, evidence-based care, population health, and quality improvement tools and projects. You may refer to any of these or another quality improvement initiative undertaken by your organization or by Kaiser Permanente.

You are encouraged to review and reuse material from your response to previous assignments to complete this capstone assignment.

To complete this assignment:

• Watch .
• Review Modules 59.
• Recall that and that improving access is also an aspect of quality improvement.
• Refer to the optional readings below for additional ideas and inspiration.
• Write a two-to-three-page analysis that answers the four questions below.

These optional readings will give you ideas for the kinds of quality improvement initiatives you may want to look for in your capstone organization and help you think about the relationship between quality improvement projects and value creation:

• Zero harm and high reliability
  • (The Joint Commission 2023)
• Patient-centered care
  • (Epstein and Street 2011)

Answer these four questions in your response:

1. Describe a quality improvement initiative from your current organization (or from Kaiser Permanente), and discuss at least one way it relates to the three value components: quality, access, and cost. Note that it may not directly impact all three elements. For any of the three that it doesnt affect, give at least one reason why.

1. Describe at least one way the effectiveness of this initiative is being assessed or could be assessed, and share related data if it is available.

1. Describe at least two things about the initiative that work well. If the initiative is just launching or planned for the future, describe at least two things you would focus on, as a manager, to ensure further success in creating value.
2. Describe at least one thing that could be improved and at least one way it could be improved. If the initiative is just launching or planned for the future, describe at least two possible pitfalls you need to prepare for.

Submission instructions:

• Write your response, and save it as a PDF or Word document.
• Please name your file Capstone-24.2-FirstName-LastName.
• Click the Start Assignment button.
• Upload your saved file.
• Click the Submit Assignment button.
• IMPORTANT: Please review the rubric below for details about how your submission will be evaluated before you begin work on it.
• Note that a score of “Excellent” requires that you exceed the basic assignment requirements.

The average completion time for this activity is 1 hour 20 minutes.

This is a required assignment and counts toward program completion.

Your Assignment Submission

Rubric

Required Playbook Assignment 24.2: A Quality Improvement Project for Value Creation

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